A company is looking for a Customer Integration Specialist to ensure the seamless integration of acquired customers onto their systems.
Key Responsibilities
Guide newly acquired customers through the transition process using established integration playbooks
Utilize automation tools to streamline tasks and maintain high throughput
Track customer progress and communicate effectively to address questions and escalate issues as needed
Required Qualifications
High school diploma or equivalent required; some college preferred
1+ years of experience in a customer service or support role, preferably in a high-volume environment
Comfort with technology and ability to learn new software quickly
Experience with CRM systems and ticketing platforms
Customer-centric mindset focused on delivering positive experiences
Integration Specialist • Saint Paul, Minnesota, United States