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Sales Support Representative

Sales Support Representative

Global TekMedChula Vista, CA, US
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Join to apply for the Sales Support Representative role at Global TekMed

Company Overview

Global TekMed Holdings is dedicated to simplifying the intricate processes faced by Veterans through innovative technology and exceptional service. We take pride in honoring all Veterans by providing an unparalleled client experience and acting as their reliable partner in navigating complex procedures with skill and efficiency.

Position Overview

The Sales Support Representative shall work provided and self-generated leads to find potential clients that might qualify for the Company's services. The Employee will collect all initial documentation required by the Company and qualify leads based upon the Company's workflow and guidelines. The Employee shall perform daily tasks such as, but not limited to, checking, and responding to emails, scheduling appointments with clients, make solicitation phone calls to potential clients, collect missing documents from clients, review client medical records, formulate a strategy for the clients, provide guidance for client's pre-C&P evaluation and provide generalized guidance to clients during the claim filing process.

Responsibilities :

  • Contact all Company Leads.
  • Offer generalized guidance to clients through their process.
  • Update all actions and lead profiles in the Company's CRM.
  • Follow up on all client / Lead Communication.
  • Self-source potential clients and ask for referrals.
  • Pre-C&P exam generalized guidance.
  • Pre & post-filing generalized guidance.
  • Other duties as assigned by the Company.

Requirements :

  • Less than 1 year of experience.
  • Customer service skills.
  • Attention to detail and excellent follow-up skills.
  • Excellent verbal and written communication skills.
  • Ability to handle multiple projects, perform well under pressure, prioritize tasks, and meet deadlines.
  • Ability to work independently and as part of a team.
  • Excellent Microsoft Office skills, including advanced Excel skills.
  • Proactive and creative problem-solving skills.
  • Education & Experience :

  • High School Diploma or equivalency.
  • Physical Requirements & Work Environment :

  • Prolonged periods of standing or sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Must be available to work weekends.
  • Benefits :

  • 401(k) Plan.
  • Medical Insurance.
  • Paid Holidays.
  • Paid Time off.
  • Private Gym.
  • We are an Equal Opportunity Employer.

    Global TekMed Companies (GTM) is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, veteran status, or any other applicable legally protected status or characteristic.

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    Sales Support Representative • Chula Vista, CA, US

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