Front of House Manager

Pinstripes Manager Opportunity

Pinstripes is known for attracting exceptional people who are passionate about service. Our venues are dynamic in layout and design, no one Pinstripes is the same as the other. We generally entertain hundreds of guests a week through our Bistro, Bowling, Bocce, or Bar areas. We also host and execute numerous events a week from corporate small happy hours, to social gatherings, to 3 coursed seated dinners.

Your first exposure is an intensive training program in one of our venues. Our managers come from all backgrounds and industries, you are not expected to be an expert on day one, and will be given many opportunities within our training program to show your strengths. Every manager is required to run a workgroup, server, bar, host, busser, etc. We work as a team to ensure our venues are run at the highest level. Our managers embody this idea and drive it with the staff on a daily basis.

Managers will be exposed to every workgroup (service, host, and bar), manage different zones of the venue, run private events, and you will see daily, weekly, and quarterly financials so it clear how to move the venue forward financially. From professional development classes, to mentoring and guidance from your colleagues, we create well-rounded restaurateurs who are also savvy businesspeople.

Our management team search is focused on individuals who are dedicated to consistently driving high standards and achieving service excellence. Those who enjoy a small-company-feel, are adept at building relationships, and have a single-minded focus on delivering quality should apply.

Requirements

A Pinstripes Manager executes systems, interacts with guests, and holds staff accountable to company standards. He / she is responsible for day to day operations. Managers have an opportunity to quickly advance their careers forward within a growing company! It is required for the Manager to :

Standards

• Knows the specs and standards in the Training Manual
• Actively seeks opportunities to uphold company standards for food, beverage, service, and aesthetics

Shift Execution

Coaching & Teaching

Workgroup

Staff Relations

Guest Relations