Custodial Services Supervisor

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

Reporting to the Manager for Custodial Services, the Supervisor is primarily responsible for delivering a quality and reliable custodial services program to the academic and administrative units on the Morningside Campus.

Responsibilities

• Supports the programmatic and fiscal strategy for achieving departmental goals.
• Directly supervises staff in the delivery of programs necessary to maintain facilities in the most efficient and effective manner.
• Assists the Manager in developing priorities to realize departmental objectives.
• Manages workload across the unit to ensure a timely and quality response to requests for service.
• Determines the most effective manner to allocate resources during periods of peak demand.
• Administers performance standards to meet the service expectations of a broad client base and productivity measures to identify and track progress and customer satisfaction. Continually assesses performance through established standards and applies corrective measures as required.
• Coordinates development and implementation of custodial programs, routines, and schedules. Analyzes feedback and adjusts programs, schedules, and labor requirements accordingly.
• Supports the Manager and works closely with other managers and supervisors across Facilities Management to ensure a well-coordinated effort to maximize the provision of complementary services.
• Supports safety programs for the continual maintenance of a safe workplace and a safety-conscious staff.
• Involved in managing parts and materials inventories for the shops to ensure adequate stocking levels.
• Works with the Manager of Special Events to coordinate coverage for special events.
• Participates in the hiring, training, evaluation, and termination of staff as required.
• Interprets the collective bargaining agreement and resolves issues that may arise.
• Evaluates and makes recommendations on equipment, supplies, and procedures.
• Ensures that all custodial activities and programs are accomplished in accordance with statutory requirements and regulatory guidelines.
• Performs other related duties as required.

Minimum Qualifications

• Bachelor's degree and / or its equivalent.
• A minimum of three to five years' experience in positions of increasing responsibility in custodial services or a related field, preferably in a large complex organization.
• Experience managing staff required.
• Excellent interpersonal and written communication skills required.

Preferred Qualifications

• Computer literacy preferred.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.