Assistant Office Manager
Location : Apex Open MRI – 1620 McClelland Ave, Laredo, TX
Employment Type : Full-Time
Compensation : $18–$20 / hr (commensurate with experience)
About Us :
Apex Open MRI is the peak in diagnostic imaging . We serve our community with high-quality imaging, compassionate care, and rapid turnaround times. Our team operates on core values of professionalism, communication, respect, efficiency and excellence.
Position Summary :
We are seeking a detail-oriented and motivated Assistant Office Manager to help lead our front office team. This role supports the Office Manager in supervising staff, delegating tasks, maintaining smooth patient flow, and ensuring productivity and outstanding customer service for all patients, individuals and professional partners involved in patient care.
Key Responsibilities :
- Assist in overseeing and supporting daily front office operations
- Maintain positive, productive and professional work environment
- Delegate responsibilities to support efficiency across shifts
- Coordinate patient check-in / check-out, scheduling, and appointment management
- Verify insurance eligibility and benefits
- Provide support to patients via phone, email, and in person
- Ensure compliance with HIPAA and clinic procedures
- Serve as a liaison between staff and management
- Coordinate internal staff activities to promote morale and teamwork
- Refill and maintain patient amenities station
- Assist in addressing patient concerns or operational issues as they arise
Qualifications :
High school diploma or GED required; associate’s or bachelor’s degree preferredAt least 1 year of experience in a medical office front desk settingPrior supervisory experience is a plusBilingual (English / Spanish) strongly preferredStrong interpersonal and communication skillsFamiliarity with medical office software (AdvancedMD experience a plus)Must be organized, reliable, and flexibleMust be available to work Saturdays as neededWillingness to learn and grow with the teamSchedule :
Full-time with opportunities for overtimeMonday to Friday with preference for candidates available up to 8 PMSaturday availability required on an as-needed basis