Senior Office Assistant, (A262310-1), 202, Administration

Administrative Support

Provides administrative support to one or more City departments. Answers phone calls, schedules appointments, assists with benefits applications, and prepares reports.

Essential duties and responsibilities include overseeing administrative processes, such as payroll, accounts receivables / payable, leases, grant management, invoices, requisitions, work orders, etc.; maintaining and distributing supplies and inventory. Gathers data, compiles reports, and disseminates information; maintains records and documentation. Processes payroll for department employees. Provides customer service to patrons and staff. Coordinates program(s) or processes within department, including intake, approval, processing, and reporting, in addition to preparing related policies and procedures. Will be required to drive a City vehicle for City business use.

Competencies for successful performance of job duties include knowledge of modern office procedures and methods including computers and applicable software, such as AS400 and Microsoft Office; knowledge of English grammar, spelling, and punctuation; knowledge of bookkeeping, cash handling, and arithmetic; knowledge of program requirements; knowledge of advanced clerical practices and procedures; knowledge of City of Laredo policies, procedures, and ordinances; skill in planning, organization, and time management; skill in customer service delivery; skill in performing a variety of duties, often changing from one task to another of a different nature; skill in conflict resolution and problem solving; ability to organize data, prepare reports, and maintain records; ability to build and maintain effective working relationships with others; ability to communicate clearly and effectively both orally and in writing; ability to maintain good planning and organizational skills; ability to take and follow directions from supervisor; ability to give directions to and gain compliance from assigned staff; ability to perform strenuous work and routine work; ability to maintain a valid Texas Driver License and a good driving record; ability to project a positive and professional image of the City of Laredo; ability to effectively communicate both orally and in writing in the English language and orally in the Spanish language; ability to comply with all City of Laredo's policies and procedures; ability to maintain good health and physical condition sufficient to permit the full performance of the duties of this position.

Work environment / conditions and physical demands include office or similar indoor environment, occasionally exposure to unpleasant environmental conditions and / or hazards, occasional outside work. Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and / or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Exerting up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and / or up to 20 pounds of force constantly having to move objects.

Minimum qualifications required education and experience include a high school diploma or G.E.D. equivalency and at least two (2) years of experience in office work. Required licenses and certifications include a valid Texas Driver License. As part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment. Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment. Effective January 7, 2008, all persons in safety-sensitive functions / positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing. City of Laredo is an Equal Opportunity / Affirmative Action / Pro Disabled and Veteran Employer. We welcome differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, or gender identity. All applicants who share this goal are encouraged to apply. Must be able to function in a principle-based organization that has a culture built on character and core values.