Talent.com
Senior Manager, Customer Success

Senior Manager, Customer Success

VirtualVocationsMadison, Wisconsin, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Senior Manager, Mid-Market Customer Success.

Key Responsibilities

Hire, coach, and develop a high-performing Mid-Market Customer Success team

Lead a team of 6-8 CSMs to deliver exceptional customer value and drive account growth

Own team metrics related to renewal success, account growth, and business value delivery

Required Qualifications

2+ years of experience in building and managing high-performing CSM teams in B2B SaaS

6+ years of experience in a customer success role

Proven ability to lead customer-facing teams and manage renewals and revenue targets

High business acumen with experience in aligning with customer executives

Experience in a fast-paced, high-growth environment with a collaborative mindset

serp_jobs.job_alerts.create_a_job

Customer Manager • Madison, Wisconsin, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Senior Director of Client Success

Senior Director of Client Success

VirtualVocationsMadison, Wisconsin, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Director of Client Success.Key Responsibilities Manage daily and weekly activities, pipelines, forecasts, and closed deals to ensure account retention and upsell...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Strategic Customer Success Manager

Strategic Customer Success Manager

VirtualVocationsMadison, Wisconsin, United States
serp_jobs.job_card.full_time
A company is looking for a Strategic Customer Success Manager.Key Responsibilities Drive business impact by managing accounts and contributing to revenue growth and customer retention Develop an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Client Success

Director of Client Success

VirtualVocationsMadison, Wisconsin, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Client Success, Legal Marketing.Key Responsibilities Act as a strategic advisor for clients by identifying business and digital marketing opportunities and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Manager

Customer Success Manager

UnderstoryMadison, WI, US
serp_jobs.job_card.full_time
Have you consistently bridged the gap between businesses and their clients, creating lasting relationships and ensuring unparalleled service delivery? Do you thrive in fast-paced, client-centric en...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Client Success Director

Senior Client Success Director

VirtualVocationsMadison, Wisconsin, United States
serp_jobs.job_card.full_time
Key Responsibilities Implements strategies for building client relationships and driving revenue growth Establishes and maintains strong client relationships through regular communication Ident...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Client Success Manager

Client Success Manager

VirtualVocationsMadison, Wisconsin, United States
serp_jobs.job_card.full_time
A company is looking for a Client Success Manager, Integrated Security.Key Responsibilities Act as a strategic partner and subject matter expert for clients, advising on solution architecture and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Success Manager - Value Realization

Customer Success Manager - Value Realization

ECPMadison, WI, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents.ECP is used in over 8,000 communities around the world. We're looking to further expan...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Director of Sales & Customer Success (Insurance)

Director of Sales & Customer Success (Insurance)

Understory, Inc.Madison, WI, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Have you consistently inspired and led teams to deliver exceptional client outcomes, building long-term partnerships, winning new business, and driving measurable results?.Do you thrive in fast-pac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Principal Customer Success

Senior Principal Customer Success

VirtualVocationsMadison, Wisconsin, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Principal - Customer Success, Strategic Accounts.Key Responsibilities Build and maintain trusted relationships with C-suite and senior executives to position the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Global Customer Success VP

Global Customer Success VP

VirtualVocationsMadison, Wisconsin, United States
serp_jobs.job_card.full_time
A company is looking for a VP of Global Customer Success to lead the customer success organization globally and ensure effective product adoption and high renewal rates.Key Responsibilities Overs...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Senior Customer Support Manager

Senior Customer Support Manager

VirtualVocationsMadison, Wisconsin, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager of Customer Support to oversee and enhance customer service operations.Key Responsibilities Develop and implement customer support strategies and process...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Senior Customer Technical Program Manager

Senior Customer Technical Program Manager

VirtualVocationsMadison, Wisconsin, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Technical Program Manager for Data Center Quality and Sustaining activities.Key Responsibilities Lead and coordinate Data Center Quality and Sustaining ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Customer Success Account Manager

Customer Success Account Manager

VirtualVocationsMadison, Wisconsin, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Account Manager.Key Responsibilities Manage a portfolio of accounts to drive customer engagement and renewal outcomes Achieve financial targets and ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Director of Client Success Management

Director of Client Success Management

VirtualVocationsMadison, Wisconsin, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Client Success Management who will lead customer engagement and lifecycle management strategies. Key Responsibilities Define and execute a client success str...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Senior Customer Business Manager

Senior Customer Business Manager

VirtualVocationsMadison, Wisconsin, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Business Manager (CBM) C&S BPC.Key Responsibilities Lead execution across teams to enhance in-store and online presence Build and implement joint busin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Senior Customer Success Manager

Senior Customer Success Manager

VirtualVocationsMadison, Wisconsin, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Success Manager to drive customer loyalty and satisfaction in the home service sector. Key Responsibilities Build and maintain strong relationships with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Principal Customer Success Manager

Principal Customer Success Manager

VirtualVocationsMadison, Wisconsin, United States
serp_jobs.job_card.full_time
A company is looking for a Principal Customer Success Manager in the Enterprise Segment.Key Responsibilities Develop trusted advisor relationships with C-suite and executive customers to maximize...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Director of Customer Success

Director of Customer Success

VirtualVocationsMadison, Wisconsin, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Success, West.Key Responsibilities Build, mentor, and lead a high-performing Customer Success team Cultivate strategic partnerships with customers...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30