A company is looking for a Customer Success Advocate to provide exceptional service and support to customers.
Key Responsibilities
Handle inbound sales and service calls, focusing on enhancing customer experience
Offer thoughtful advice to maximize customer value from contact lens purchases
Maintain high performance metrics while delivering top-tier service in a fast-paced environment
Required Qualifications
2-3 years of customer service experience
Experience in inbound sales and contact center preferred
Reliable internet connection with specified speeds
Computer literacy with a typing speed of at least 40 wpm
Must reside in approved locations : North Carolina, Texas, or Utah
Customer Advocate • Fort Myers, Florida, United States