Design Research Leader Job at Regal Cinemas, Inc. in Knoxville

Regal Cinemas - Corporate

Payroll

101 E. Blount Avenue

Knoxville, TN 37920, USA

Behind every great film is research, preparation, and a deep understanding of the audience. As our Design Research Leader , you’ll be the one who uncovers the insights that shape Regal Cineworld’s blockbuster digital and in-theater experiences. You’ll build our research practice from the ground up, ensuring every guest interaction—from the mobile app to the box office—reflects real customer needs.

Responsibilities

Lead discovery and usability research across mobile, web, and theater touchpoints.

Establish scalable methods like usability testing, ethnographic research, surveys, and feedback loops.

Translate insights into clear, actionable recommendations for product and design teams.

Collaborate with product managers, engineers, and business leaders to ground decisions in customer truth.

Mentor colleagues in research best practices and foster a culture of curiosity and evidence.

About you

You bring strong experience with both qualitative and quantitative research methods.

You’ve built or matured a research practice inside a product organization.

You’re a clear, persuasive communicator who can turn findings into compelling stories.

You’re comfortable in ambiguous spaces, balancing rigor with speed to move projects forward.

Why this role matters

This role sets the stage for evidence-driven design at Regal Cineworld. By uncovering customer behaviors and needs, you’ll ensure our digital and in-theater experiences don’t just look great—they resonate with audiences everywhere.

You will be a great fit if our values resonate with you

We Create, We Perform, We Inspire. Read more about them here – About us

About Regal

Regal Cinemas – where movie magic meets unforgettable experiences!

At Regal Cinemas, part of Regal Cineworld, each day is a celebration of everything film and entertainment. From the first popcorn crunch to the closing credits, we’re all about creating moments that spark joy, laughter, and a little bit of movie magic.

With over 9,000 screens across 751 locations in 10 countries, including Cineworld, Picturehouse, Cinema City, Yes Planet, and Regal Cinemas right here in the US - we bring the joy of movies to millions.

Based out of our buzzing Theatre Support Office in Knoxville, Tennessee, we offer a variety of roles with a mix of hybrid, field-based, or remote working options, depending on the role.

What really makes Regal shine? Our people. We’re passionate about supporting your growth and helping you carve out your dream career within the Regal Cineworld family. Fancy joining us on this epic film adventure? Dive into the Regal stories and see what life’s like behind the scenes of the big screen!

Benefits

Discretionary annual bonus

Free movie passes and discounted concessions at any Regal location

Paid vacation time and sick leave to support a healthy work-life balance

Eligibility to participate in our 401(k) retirement plan with company match after age 21 and six months of service

Summer half-day Fridays during the summer season

Medical and prescription coverage, with company contributions toward the cost

Company-paid life insurance and disability insurance at no cost to employees

Dental, vision, and supplemental life insurance options available for employees and their dependents

Additional coverage options including accident, critical illness, and hospital indemnity insurance

Inclusion & Belonging

At Regal Cineworld, we believe our strength comes from the diversity of our people. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. Our commitment to inclusion and belonging embraces all aspects of identity, including gender, ethnicity, age, disability, sexual orientation, religion, and background.

We take pride in creating an environment where differences are celebrated and everyone has equal opportunities to succeed. Our hiring process is designed to be fair and accessible, welcoming applicants from all backgrounds. If you need any accommodations during the hiring process or in the workplace to support your needs, please contact the Talent team.

Contact

Do you feel like you don’t have all the experience listed but would love to explore a career at Regal? Please still contact careers@regalcineworld.com. We understand that confidence gaps and imposter syndrome can get in the way of meeting incredible candidates, and we wouldn’t want this to prevent us from meeting you.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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