Supervisor, Outside Sales

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

“Average target compensation of $100K + uncapped incentives”

JOB SUMMARY

Supervise the daily operations of a geographically assigned sales team that sells to our residential customers offering best-in-class services and supporting goals of soliciting new prospective customers.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Responsible for meeting and exceeding budgeted headcount and sales goals.
• A charismatic and enthusiastic leader with skill and experience in creating excitement and energy, building and leading teams, and developing skills in others.
• Strong project management skills and the ability to prioritize multiple tasks and initiatives in a fast-paced environment.
• Recruit, interview, hire, and train Residential Connectivity Sales staff.
• Set clear expectations and hold employees accountable when expectations are not met in a consistent and fair manner.
• Possess the knowledge and expertise to lead, guide, and develop Residential Connectivity Sales Specialists in their role.
• Identify knowledge and training gaps within the Residential Connectivity Sales Specialist team and develop plans to address them.
• Be familiar with reporting and analytics necessary to drive and support business decisions.
• Collaborate with other departments and support teams to achieve goals and objectives.
• Work allocated will consist of approximately 60% fieldwork and 40% office work.
• Coach to and follow Charter’s Sales Process.
• Communicate territory assignments to Residential Connectivity Sales Specialists.
• Monitor the payroll process and ensure timely and accurate approval of all commission payments.
• Handle employee relation issues, including performance appraisals, coaching, and training.
• Completes administrative tasks related to all sales activities and ensures their team does the same.
• Has a detailed understanding of Charters product offerings and value proposition in the markets they sell in.
• Maintains current, in-depth knowledge of the marketplace, including competition, and ensures relationships with customers, business partners, and co-workers are positive and professional.
• Prepares reports as needed.
• Perform other duties as requested by leadership.

REQUIRED QUALIFICATIONS

Required Skills / Abilities and Knowledge

Required Education

Required Related Work Experience and Number of Years

PREFERRED QUALIFICATIONS

Preferred Skills / Abilities and Knowledge

Preferred Related Work Experience and Number of Years

WORKING CONDITIONS

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SDT465 2025-62237 2025

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $47,800.00 and $79,100.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $48,000 .

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Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.