Operations Specialist

Administrative Coordinator

Under general supervision, performs a wide variety of administrative and / or operational work in support of a major program or multiple programs within a department. Reporting to the program director, employees in this class coordinate program operations, activities, and / or services. This position will involve management of language services. Work may also involve interactions with intergovernmental officials or other external clients / partners to carry out program objectives. These functions are performed in accordance with all applicable laws and regulations and MedStar Georgetown University Hospital's philosophy, policies, procedures, and standards.

Primary Duties and Responsibilities :

• Serves as a point-of-contact for patients, and as a liaison between internal staff / medical professionals and external vendors on matters related to contracted services. Coordinates contracted services and oversees vendor relationships.
• Provides administrative support to program director and program(s), including receiving and responding to calls / questions, and preparing and distributing correspondence related to program services, events, and activities.
• Manages and coordinates language services including staffing and vendor relationships.
• Coordinates communication with clients / partners / patients on various program-related matters, such as event planning / execution and payment collection efforts / activities, etc.
• Provides information on program services.
• Coordinates events and travel arrangements, including the processing of travel and expense reimbursements.
• Prepares and distributes reports.
• Assists with program budget, to include receiving / processing invoices and preparing monthly accruals.
• Provides support on department projects.
• Manages and maintains office supplies and equipment.
• Performs other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and is not to be considered as all-inclusive.

Minimum Qualifications :

Education :

Experience :

Knowledge, Skills, and Abilities :

This position has a hiring range of $48,235 - $84,468