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Business Systems Analyst

Business Systems Analyst

Protective LifeBirmingham, AL, US
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The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most.

The Business Systems Analyst operates as a resource to uncover learnings around productivity and process improvements across various parts of the organization. The position will be responsible for providing insight and actionable data to analyze productivity across the organization. This position will primarily provide analysis through third party tools, reporting, data usage and adapting new tools. This position will work across platforms to connect dots and tell a fuller story from both a customer and employee perspective. The ability to tell these stories in a way that can be easily consumed and actioned on by the business will be key to success. This individual must understand and assess current state of the business process, technology, needs and gaps.

Responsibilities :

  • The Business Systems Analyst will be responsible for job functions including but not limited to the following :
  • Onboarding various operational areas on new tools to allow for productivity analysis
  • Gather, review, and analyze business data, including KPIs, and other key metrics using data analytics tools
  • Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions
  • Provide performance feedback and recommendations to change processes and behaviors with leadership regarding metrics
  • Generate and provide reports that drive understanding of value and how the consumer plans to use the data
  • Helps with integration and implementation new technologies
  • Resourcefulness and ability to devise creative solutions to problems
  • Use data modelling techniques to identify ways in which an organization can operate more effectively
  • Thrive as a team player in a fast paced, change oriented environment
  • Other duties as required by manager

Work Experience, Education, Skills :

  • Previous experience in productivity reporting and analysis a plus
  • Previous experience with Data Mining or Process Mining tools ( SKAN.AI is a plus)
  • Strong analytical skills, being data curious, and attention to detail required
  • Ability to story tell trends and connect dots through analysis by department and cross-departmental.
  • Proficient in Microsoft Office tools, specifically Excel
  • Experience with data visualization tools (PowerBI or Tableau)
  • Prior experience in an Agile environment is a plus
  • Strong communication and presentation skills required, both written and verbal
  • Employee Benefits :

    We aim to protect our employees' wellbeing through a broad benefits offering. For example, we protect physical wellbeing through health, dental and vision insurance. We protect mental wellbeing through mental health benefits and an employee assistance program. We protect time away from work with a variety of paid time away benefits ( e.g. , paid time off, paid parental leave, short-term disability, and a cultural observance day). We protect financial wellbeing through contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards.

    Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans.

    Diversity and Inclusion

    At Protective, we are committed to providing an inclusive culture where all employees are able to fully contribute and thrive. Our goal is to grow and develop our people, attract diverse talent and support strong, diverse communities.

    We support diversity, equity, and inclusion by working to develop a culture of inclusion and belonging led by leaders who develop potential and embrace unique skills and abilities. Our aim is to create an equitable and accountable environment for all leaders and employees that will drive performance and impact business strategy. In this way, we can increase overall diversity for leadership roles and pipelines of talent by maturing our hiring practices, robust development opportunities and focus on retention of key talent.

    We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a diverse and inclusive workforce.

    About the company

    Protective Life Corporation is a financial service holding company in Birmingham, Alabama.

    Notice

    Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

    Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.

    Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

    An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details : www.talentify.io / bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.

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