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Training and Support Specialist (Hybrid)

Training and Support Specialist (Hybrid)

Serigor Inc.Raleigh, NC, US
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Job Title :

  • Training and Support Specialist (Hybrid) Location : Raleigh, NC Duration : 12 Month Job Description : The purpose of the position will be to create in-person and online training content to support organizational initiatives and business units.
  • Strong instructional design and technical knowledge a must.
  • Strong content development and writing skills needed.
  • Ability to create resources to support employee learning, such as tips, job aids, and templates.
  • Good research skills.
  • This position will facilitate and support live virtual meetings and events.
  • Strong presentation, communication, and collaboration skills.
  • Must be professional, available during work hours, responsive, and timely.
  • Must be attentive to detail and meet required timelines for deliverables.

The Client prefers experience with following tools :

  • SharePoint page administration, Adobe Articulate (Storyline and Rise) & Camtasia, MS Teams.
  • Candidates with experience developing curriculums or training in partnership with subject matter experts is preferred.
  • Creating training videos and microlearning, a plus.
  • Use of voiceover tools a plus.
  • Interest in continually learning new software and keeping the team updated on changes to software, is desired.

    • This position works with :

  • Associate Director of Organizational Development, Training and Support Specialists, Learning and Development Consultant, Organizational Development Consultant, and an Administrative Support Specialist.

    • Skills :

  • Skill Required / Desired Amount of Experience Experience in curriculum design and developing training materials for adult learners Required 3 Years Strong content development skills needed.
  • Required 3 Years Instructional design and technical knowledge needed Required 5 Years Understands the NC Medicaid Program that drive the efforts of the county, regional, and state staff who administer those programs.
  • Nice to have 3 Years Adobe Articulate 360 Required 3 Years Experience with adult learning practices, principles and procedures in classroom and on-line presentations Required 3 Years This position will support live virtual meetings and events.
  • Strong presentation, communication, and collaboration skills.

    • Required 3 Years Preferred tools :

  • Adobe Articulate & Camtasia, MS Teams, Microsoft products, Webex Required 3 Years   Powered by JazzHR
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    Training Support Specialist • Raleigh, NC, US

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