Coordinator of Contracts and Assignments

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Position Summary

Florida Atlantic University is seeking a Coordinator of Contracts and Assignments. - Boca Raton, FL.

The Coordinator of Contracts and Assignments reports to the Assistant Director of Contracts and Assignments Operations and is responsible for coordinating activities related to the housing assignments of new residential students and special populations on the Boca Raton and Jupiter campuses. The Coordinator creates increased efficiency and improves operations for students and staff in Housing and Residential Education.

Summary of responsibilities

Process assignments, appeals, cancellations, and assignment change requests for West Campus (first-year housing), graduate student housing, and Jupiter Wilkes Honors College.

Collaborate with the Assistant Director to serve as a point of contact for housing renewals and room self-selection

Serve as the main point of contact to track and process Wilkes Honors College housing exemptions

Process housing applications and assignments for special populations?

Serve as the primary contact for internship and guest housing. Verify billing and payment receipt.

Provide customer service support for the Central Housing and Residential Education Office. Respond to phone calls and in-person queries professionally, efficiently, and in a courteous and approachable manner.

Assist students, prospective students, and family members in solving problems, connecting with resources, and addressing concerns. Respond to issues and concerns with sensitivity, empathy, and care.

Provide information about housing policies, procedures, and availability.

Keep records of customer interactions and transactions-record details of inquiries, comments, and complaints.

Serve as the backup to the Office Manager Specialist as it relates to answering phones and assisting with in-person inquiries as needed.

Ensure confidentiality and accuracy of all student and housing information.

Maintain data integrity of student housing information in StarRez and other confidential data systems.

Assist with processing the unclaimed mail process at the end of each semester in partnership with the mail vendor.

Assist with Admissions and other University events as needed.

Participate in training and development opportunities to stay current with procedures and policies within Housing and Residential Education and Florida Atlantic.

Attend and participate in staff meetings.

Takes an active interest in identifying and participating in their professional development opportunities during business hours.

Serve as essential personnel.

Perform other job-related duties as assigned.

FAU Benefits and Perks

If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers :

Excellent benefit packages including Medical (PPO / HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.

State retirement options including tax-deferred annuities and Roth 403(b) plans.

State employees Public Service Loan Forgiveness (PSLF) (https : / / studentaid.gov / manage-loans / forgiveness-cancellation / public-service) program .

Sick Leave Pool Program .

Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President's discretion).

Paid Community Engagement Volunteer Service Day (https : / / www.fau.edu / hr / documents / community-engagement-volunteer-leave4-2015.pdf)

Employee Educational Scholarship Program (EESP) for eligible Staff / Faculty - Tuition assistance after 6 months of full-time employment. For in -unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).

For details on FAU's amazing offers visit us at https : / / www.fau.edu / hr / benefits / index.php

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The goal is to provide local employers and new employees in the area a comprehensive guide with places to live. View it here : www.bdb.org / apartments

Minimum Qualifications

A master's degree from an accredited institution in an appropriate area of specialization; or a bachelor's degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience required.

Preferred Skills / Qualifications :

Strong written and verbal communication skills.

Excellent interpersonal and organizational abilities.

Proficiency in office computer systems, including Mac OS and Microsoft Office Suite (Excel, Word, PowerPoint, etc.).

Demonstrated experience performing general administrative duties in a professional setting.

Salary

$44,000 per year.

College or Department

Division of Student Affairs : University Housing

Location

Boca Raton

Work Days and Hours

Monday - Friday, 8am - 5pm. Some nights and weekends.

Application Deadline

2025-10-17

Special Instructions to Applicant

This recruitment has been reopened; all previous applicants are still under consideration and need not reapply. This position may close without prior notice.

APPLICATION DOCUMENTS REQUIRED

Resume

OFFICIAL SEALED TRANSCRIPTS REQUIRED

Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.

PRE-EMPLOYMENT SCREENINGS REQUIRED :

Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.

REQUEST FOR ACCOMMODATIONS

Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at 561-297-3004 or send an email at accommodate@fau.edu. To contact Human Resources, please call 561-297-3057. For communication assistance call 7-1-1.

Florida Atlantic University is where your future begins.

With over 30,000 students from all 50 states and over 180 countries, 21 intercollegiate teams, 180 plus degree programs, and an administration that thrives on discovery and excellence, Florida Atlantic University is pushing the boundaries of higher education. At FAU, the faculty and staff are trailblazers and innovators with a passion for finding creative solutions while advancing science, art and technology in all disciplines. Student success, excellence and community engagement are some of our highest values as a university. These values are prominent throughout FAU's community and are essential to the employee experience. FAU is committed to the principles of engaged teaching, research and service, and reflects this commitment as a key Platform in its 2015 - 2025 Strategic Plan. Our work environment is a hub of cultures from across the nation and the world, making FAU a place where collaboration flourishes. All persons aspiring to achieve excellence in the practice of these principles are encouraged to apply.

To learn more about the vision and mission of FAU, please visit : www.fau.edu

In order to be considered for a position, you must apply through this job website. For more information on how to apply for a position, please review the applicable Applicant Tutorial (http : / / fau.edu / jobs / applicant-resources / ) . To contact Recruitment Services, send an e-mail to jobs@fau.edu.

Florida Atlantic University is an equal access / equal opportunity employer that complies with all applicable federal and state laws regarding nondiscrimination. If you require an accommodation to participate in any part of the recruitment process, please contact Florida Atlantic's Office of Civil Rights and Title IX at 561-297-3004 or send an email to accomodate@fau.edu. To contact Human Resources, please call 561-297-3057 or email jobs@fau.edu. For communications assistance, call 7-1-1.

Clery Act Information (https : / / www.fau.edu / police / clery.php)

Consumer Information

Visit Florida Atlantic's Consumer Information (https : / / www.fau.edu / finaid / resources / other-resources / #consumer-info) page for more information about financial aid, its campus, facilities, student athletes, campus security, fire safety, as well as preventing drug and alcohol abuse. Paper copies are available upon request by contacting the Office of Student Financial Aid.

Florida Statute 1010.35 - Screening Foreign Researchers

Pursuant to Florida law, any applicant or student seeking employment in a research or research-related support position who is a citizen of a foreign country and not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of employment or training in China, Russia, Iran, North Korea, Cuba, Venezuela, or Syria is subject to additional screening. Applicants meeting those criteria will be required to provide the following information before any offer of employment can be made : every institution of higher education attended; all previous employment since the applicant's 18th birthday; list of all published material, current and pending research funding from any source, including details about the research, your role, funding source, and amount; list and description of any non-university professional activities; any affiliation with an institution or program in a foreign country. Selected applicants will be required to provide additional information per the Statute, including a complete copy of your passport; and, if available, the most recently submitted DS-160 (Online Nonimmigrant Visa Application).

Florida Atlantic University is an equal opportunity / affirmative action / equal access institution and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veterans status or any other characteristic protected by law.

Individuals with disabilities requiring accommodation, please call 561-297-3057. For communication assistance, call 7-1-1.