Inside Sales Engineer

PQR Inside Sales Engineer role at National Power

In this role, you will provide technical assistance, including configuration and quoting of UPS and related equipment and services for mission-critical applications. You will work in close coordination with the broader sales team to ensure excellent customer support.

This early-career position offers potential advancement to more senior sales roles.

Responsibilities

• Manage to incoming calls and emails from technically knowledgeable customers regarding formal and informal inquiries about UPS solutions
• Collaborate with Outside Sales / Account Managers and Order Management specialists to provide superior continuity of support and service
• Provide technical expertise on products and services for data center and mission-critical power applications, primarily uninterruptible power supplies (UPS)
• Be an expert on major OEM UPS products
• Review project inquiries and create sales quotes using Business Central (BC), Eaton Bid Manager, and other internal or vendor-supplied tools
• Manage workflow, opportunities, and activity documentation in our ERP system, D365 CRM in conjunction with Account Managers
• Assist with UPS system and battery charging to maintain physical inventory integrity in the Raleigh, NC warehouse
• Support inventory management and operational tasks as needed
• Coordinate non-concurrent service sales lead distribution processes

Qualifications

Benefits

Physical Demands

Additional Info

Equal Opportunity Employer

National Power, LLC is an Equal Opportunity Employer and VEVRAA federal contractor. National Power affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, gender identity or any other status protected under local, state or federal laws.

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