Talent.com
Customer Service Representative

Customer Service Representative

Planet FitnessGrand Forks, ND, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Customer Service Representative

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.

Essential duties and responsibilities include :

  • Greeting potential members, providing a great customer experience.
  • Handling front desk related tasks :
  • Answering phone calls in a polite and friendly manner to assist with questions or concerns.
  • Taking info calls and tours.
  • Assisting in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
  • Facilitating member services issues and questions and forwarding to Club Manager / Manager in Training / Team Lead as needed.
  • Helping maintain the neatness / cleanliness of the club.

Essential behavior requirements include :

  • Customer service : communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
  • Listening : actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
  • Problem solving : recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
  • Diplomacy : demonstrates tact and skill in all interactions while using appropriate behavior and language.
  • Communication : ability to communicate questions, concerns or issues to a supervisor in a timely manner.

    • Minimum qualifications include :

  • Honesty and good work ethic.
  • Strong customer service skills.
  • Basic computer proficiency.

    • Physical demands include :

  • Standing and walking at least 75% of the shift.
  • Talking in person or on the phone at least 75% of the shift.
  • Must be able to lift to 50 lbs. less than 30% of the time.

    • Benefits include :

  • Dollars for Scholars Program.
  • Employee Appreciation Program.
  • Free Membership for self and one family member or friend.
  • Team Member Support Team.
  • Health, Dental and Vision Insurance.
  • Critical Illness Insurance.
  • Short Term Disability Insurance.
  • Accident Insurance.
  • Voluntary Life Insurance.
  • Pet Insurance.
  • HSA - Advancement Opportunities.
    • serp_jobs.job_alerts.create_a_job

    Customer Service Representative • Grand Forks, ND, US

    Job_description.internal_linking.related_jobs
    Remote Customer Service

    Remote Customer Service

    Professional Career SolutionsGrand Forks, North Dakota
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Sales Representative - Career Pivot Opportunity (WFH)

    Sales Representative - Career Pivot Opportunity (WFH)

    Wesley Finance GroupGrand Forks, ND, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We’ll Help You Get There.Thinking about switching careers but don’t know where to start?.The idea of stepping into something new can feel overwhelming, especially if you don’t hav...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Rep (Rewards Programs)

    Customer Service Rep (Rewards Programs)

    Five Star Call CentersGrand Forks, ND, US
    serp_jobs.job_card.full_time
    We are seeking motivated team members to support our rewards program, assisting members with questions about redeeming rewards such as gift cards and products. The rewards program encourages healthy...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Associate I

    Customer Service Associate I

    Family DollarGrafton, ND, US
    serp_jobs.job_card.part_time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Entry Level Sales Representative

    Entry Level Sales Representative

    Rustman AgencyGrand Forks, North Dakota, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We are seeking a motivated and enthusiastic individuals to join our team as an Entry Level Sales Representative.In this role, you will have the opportunity to learn and grow in the life insurance i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative- Mornings Shifts

    Customer Service Representative- Mornings Shifts

    Planet FitnessGrand Forks, ND, US
    serp_jobs.job_card.full_time +1
    Customer Service Representative.Status : Full Time / Part Time / Non-Supervisor / Non-Exempt.Responsible for new member sales and creating a positive member experience by providing a superior level of cus...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative - 50k-60k / Year - Work From Home

    Customer Service Representative - 50k-60k / Year - Work From Home

    Spade Recruiting USAGrafton, North Dakota
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Services Representative

    Patient Services Representative

    Spectra HealthGrand Forks, ND, US
    serp_jobs.job_card.full_time
    JOB TITLE : Patient Services Representative – Level 1.Fair Labor Standards Act (FLSA) Status : .The Patient Services Representative (PSR) – Level 1 promotes a high level of customer servic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Retail Customer Service Specialist

    Retail Customer Service Specialist

    Sherwin WilliamsGrand Forks, ND, US
    serp_jobs.job_card.part_time
    This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Associate I

    Customer Service Associate I

    Dollar TreeGrand Forks, ND, US
    serp_jobs.job_card.part_time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Customer Service and Sales Representative

    Customer Service and Sales Representative

    Rustman AgencyGrand Forks, North Dakota, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Customer Service and Sales Representative – Remote | 100% Commission.Grow Your Income from Anywhere.We’re hiring enthusiastic and service-minded individuals to join our team as.Customer Service and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service

    Customer Service

    LowesEast Grand Forks, MN, United States
    serp_jobs.job_card.full_time
    Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Associate

    Customer Service Associate

    Hugo's Family MarketplaceCrookston, MN, US
    serp_jobs.job_card.full_time +1
    Hugo’s Family Marketplace has immediate opportunities for.Customer Service Associates at our Crookston, MN location.Opportunities to grow and advance within the company.Come work for a great ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative- Mornings Shifts

    Customer Service Representative- Mornings Shifts

    Planet Fitness - PF Baseline FitnessGrand Forks, ND, US
    serp_jobs.job_card.full_time +1
    Job Title : Customer Service Representative.Status : Full Time / Part Time / Non-Supervisor / Non-Exempt.Responsible for new member sales and creating a positive member experience by providing a superior l...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative Nights and Weekend

    Customer Service Representative Nights and Weekend

    Planet FitnessGrand Forks, ND, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and gue...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Outside Sales Representative - Medical Equipment

    Outside Sales Representative - Medical Equipment

    Lincare HoldingsGrand Forks, ND, US
    serp_jobs.job_card.full_time
    As America's largest supplier of respiratory and durable medical equipment, Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home.W...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Diesel Fleet Techs III - Earn $26.25-$40.10 / Hour + Up to $7.5k Sign-On

    Diesel Fleet Techs III - Earn $26.25-$40.10 / Hour + Up to $7.5k Sign-On

    SyscoHatton, ND, United States
    serp_jobs.job_card.full_time
    Sysco is Now Hiring Diesel Fleet Technicians Lvl.Hour • Plus a $600 Annual Boot & Tool Allowance.Up To $7,500 Sign-On Bonus • - 3 Day Work Week. We offer our colleagues the opportunity to grow persona...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Job Customer Service Representative - Full-Time

    Job Customer Service Representative - Full-Time

    Enterprise MobilityGrand Forks, ND, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Start your career with Enterprise! We're hiring immediately for a Customer Service Representative at the Grand Forks International Airport!.Get on the fast track to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30