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Customer Success Specialist

Customer Success Specialist

VirtualVocationsSpringfield, Massachusetts, United States
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A company is looking for a Customer Success Specialist to support customers with their booking management needs.

Key Responsibilities

Respond to inquiries from prospective and existing customers via various communication channels

Assist customers in finding solutions to their unique scheduling scenarios

Provide product demonstrations and update internal product documentation

Required Qualifications

Experience in customer or client interaction

Strong interest in technology and SaaS products

Ability to work independently and take initiative

Highly organized with a focus on customer needs

Bonus : Proficiency in Spanish

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Customer Specialist • Springfield, Massachusetts, United States

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