A company is looking for a Customer Success Manager to drive engagement and value for a portfolio of enterprise customers.
Key Responsibilities
Manage, support, and develop a portfolio of enterprise customers (B2B)
Connect with stakeholders to understand and enhance user value and engagement
Identify patterns and synergies between different end-user use cases and share insights with the team
Required Qualifications
2-3 years of experience as a Customer Success Manager
Previous experience managing complex enterprise accounts
Strong business orientation with a focus on customer growth and scalability
Ability to thrive in start-up and remote-first environments
Fluency in English, both spoken and written
Customer Manager • Pensacola, Florida, United States