Customer Development Manager

Customer Development Manager

We are seeking an accomplished and highly strategic Customer Development Manager to lead the delivery of budgeted top- and bottom-line sales objectives across defined customers within assigned channels. This role requires a results-driven sales professional with strong account management skills, analytical capability, and deep familiarity with the CPG food industry.

The Customer Development Manager will establish strategies and tactics that drive short-, mid-, and long-term growth, while collaborating cross-functionally to ensure the Company remains a partner of choice.

Key Responsibilities

• Partner with the Sr. Director of Sales and internal stakeholders to drive branded and private label business in the assigned territory.
• Manage relationships with key accounts, including H-E-B, Brookshire Grocery, and Topco, aligning with customer strategic plans.
• Cultivate and define future innovation opportunities with customers in both existing and new categories / segments.
• Manage and develop broker partners, including brand education, objective setting, trade promotion planning, and performance evaluation.
• Effectively manage sales spending (Trade, T&E, SG&A) within guidelines while maximizing promotional effectiveness.
• Build deep expertise in the Company's extensive product portfolio across all dayparts.
• Provide timely insights on customer and market trends, along with action plans to address changes.
• Partner with R&D, Marketing, and Innovation teams to deliver customized product development and breakthrough innovation.
• Develop sales strategies and plans that differentiate the Company as a preferred partner and drive profitable growth.
• Communicate regularly with internal teams including Marketing, R&D, QA, Supply Chain, Customer Service, Operations, Purchasing, and Finance.
• Perform all other duties as assigned.

Minimum Requirements

Education & Experience

Skills & Abilities

This role offers the opportunity to combine strategic leadership, customer collaboration, and innovation to drive significant growth within a leading food company.