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EH&S Business Unit Manager
EH&S Business Unit ManagerUnitek Technical Services • Acton, MA, US
EH&S Business Unit Manager

EH&S Business Unit Manager

Unitek Technical Services • Acton, MA, US
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Job Description

Job Description

About the job

The Environmental, Health & Safety (EH&S) Business Unit Manager has the overall responsibility for the audit and certification programs under the EH&S Business Unit, inclusive of ISO 14001, ISO 45001, ISO 50001, and other bespoke programs. This role carries strategic, budget, personnel, business development, operational, accreditation, industry-facing, and client-related responsibilities. The Business Unit Manager is expected to collaborate and work with other NQA personnel and departments (e.g. Sales, Operations) to manage all aspects of the EH&S offerings at NQA, with particular emphasis on the growth and technical knowledge & management of the included programs (i.e., 14001, 45001, 50001).

Core Responsibilities :

Business Unit Growth

  • Strategy Development

o Market awareness and analysis

o Growth Initiative development in coordination with Sales Team

o Annual Budget input, planning, and deployment

  • Marketing and Sales direction and support in coordination with Business Development Team
  • Content Creation and Review in coordination with Marketing Team
  • Image / Reputation activities including industry committee work, articles & publications, public speaking events, conferences & tradeshow representation, etc.
  • Lead generation and quotation / proposal support with Sales Team
  • Regional sales support (capture); coordination with Sales Team

    • Technical Management

  • Responsible for overall scheme performance and continual improvement
  • Support of accreditation processes (e.g., ANAB, UKAS) in coordination with Accreditation Manager, Operations Staff and Auditors
  • Monitoring and participation in applicable industry bodies related to standards’ development, oversight and related disciplines for input into NQA process requirements
  • Internal process / procedure development, implementation, maintenance, and improvement in accordance with accreditation requirements and industry expectations

    • o Coordination, training, competence of internal / external staff (e.g., sales, ops, auditors)

    o Provision of training and assurance of competencies

  • Operations technical oversight

    • o Support of technical reviews of applications, audit reports and certificate decisions

  • Auditor recruitment, on-boarding, training, mentoring and support in coordination with Operations Staff

    • Direct Audit Activity

  • Conduct audits as assigned in accordance with quarterly / annual allocation (e.g., ISO 14001, ISO 45001, ISO 9001, ISO 50001)

    • Required Skills :

  • Technical understanding of EMS and OHS management system standards (e.g., ISO 14001, ISO 45001, ISO 50001, etc.)
  • Competence in understanding and suitably applying applicable legal and regulatory compliance obligations within the scope of EMS / OHS
  • Technical understanding of accreditation-related requirement and guidance documents (e.g., ISO 17021, ISO 17021-2, IAF MD 5, IAF MD 22, etc.)
  • Understanding of industry group and oversight / accreditation body requirements and expectations regarding third-party certification
  • Ability to develop strategies to grow existing product lines and develop new product lines
  • Ability to develop lead generation, knowledge sharing, and market reputational initiatives
  • Ability to provide technical training and support to Field Auditors, NQA Operational, and Business Development staff
  • Ability to build relationships and alliances, gather market intelligence, and translate these to Business Unit roles and responsibilities
  • Strong interpersonal skills (speaking and writing) and the ability to interface on executive, middle management, and line-levels
  • Must be comfortable working within a matrixed-reporting setting, be able to provide leadership, and work with minimal supervision
  • Detail-oriented, organized, and able to manage multiple tasks; customer-service focus
  • Significant travel expected

    • Qualifications Needed :

  • Bachelor’s Degree or equivalent experience
  • Minimum of 5 years of applicable EMS / OHS workplace experience, EMS / OHS Implementation / Management, Compliance & Controls
  • Prior experience in sales, business development, business growth and / or strategy
  • Knowledge of ISO 9001, ISO 14001, ISO 45001, and / or ISO 50001
  • Auditing / Certification and / or Implementation
  • ISO Lead Auditor Certification(s) desirable
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