Customer Service Professional

Customer Service Professional

Job Category : Customer Experience (NS)

Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge broadband and telecommunications solutions -including high-speed internet, TV, phone, and security- to residential and business customers across Minnesota and beyond.

Our success is driven by a team of nearly 800 talented employees who embody our core values : ownership, engagement, efficiency, and knowledge. We believe our people are the driving force behind everything we achieve, and we foster a culture built on courage, humility, open-mindedness, integrity, respect, and safety.

At Arvig, our goal is clear : to provide exceptional service and reliable solutions, backed by the latest technology, in an environment where employees can thrive in growth and opportunity.

Discover the Arvig Advantage -a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference.

What You'll Do

As a Customer Service Professional, you will be the first point of contact for our customers, ensuring their needs are met with efficiency, professionalism, and care.

• Be a Product Pro : Learn the ins and outs of Arvig's awesome products and services
• Solve Problems : Help customer find solutions, educate them on self-service tools, and make sure they leave every interaction happy
• Stay Connected : Handle calls, chats, emails, and face-to-face interactions with a smile and stellar communication skills
• Own the Process : Navigate billing systems, process transactions, and complete service orders like a boss
• Build Relationships : Collaborate across teams and make sure every customer feels confident and valued

What You'll Bring

Your Schedule

Monday - Friday, 9 : 30 a.m. 6 : 00 p.m., and occasional Saturdays from 9 : 00 am to 1 : 00 pm.

Your Location

In-person : This position will be located in our Grand Meadow, MN office.

Experience the Benefits of a Career with Arvig

At Arvig, we're dedicated to creating an environment where you can grow, feel valued, and build a future you're proud of. Join us and enjoy benefits designed with you in mind!

Please note : Arvig is unlikely to offer H-1B sponsorship due to limited H-1B visa availability.

EOE / Disabilities / Vets