Customer Service Representative
FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team!
Benefits / Perks :
- Competitive Pay
- Paid Vacation and Holidays
- Performance Bonus
- Ongoing Training Opportunities
Position Overview : We are looking for a friendly and professional customer service representative who excels at building relationships and thrives in a fast-paced environment. The ideal candidate will bring B2B sales experience, strong communication skills, and a calm, solution-focused approach under pressure.
A Successful FASTSIGNS Customer Service Representative Will :
Serve as the first point of contact for inbound calls, emails, and online inquiriesPrepare estimates, create proposals, and manage the sales process from inquiry to order fulfillmentCollaborate with the production and installation teams to ensure client needs are metContribute to daily team meetings and sales strategy sessionsBuild and maintain long-term relationships with B2B clientsMake outbound calls and follow up with business clients to generate opportunities and close salesIdeal Qualifications for FASTSIGNS Customer Service Representative :
2+ years of experience in customer facing rolesFriendly, approachable personality with a professional demeanorStrong communication skills via phone and emailAbility to stay composed and effective under pressureOrganized and detail-oriented, with the ability to manage multiple prioritiesComfortable with CRM systems, Microsoft Office, and email platformsHigh school diploma or equivalentGreat listening and organization skillsAbility to sit for long periods (4 hours or more)Ability to view a computer screen for long periods (4 hours or more)Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth, and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
Compensation : $18.00 - $25.00 per hour