Solutions Architect - FSM

Job Description

Job Description

Salary :

Company Description :

ProV International Inc. is a global consulting firm based in the United States with offices in Europe, Brazil, India, Sri Lanka, Philippines, and Dominican Republic. Our industry expertise of our people solutions has made us a recognized leader in our sector. Connecting the human and digital experience is what we do best.

We specialize in streamlining business operation processes, increasing service quality, and keeping the workplace productivity high. We provide digitally enabled workforce solutions that reduce cost and risk of critical shared services such as : Customer Service, HR, IT Field Services.

Position Summary :

The Solution Architect is responsible for leading all aspects of the solution, working closely with the IFS FSM implementation team, as well as using their industry and implementation experience to advise and guide the customer project team.

Responsibilities :

• Apply knowledge and experience in complex, multi-phase projects
• Take the lead in delivering the IFS FSM solution, maintain clear communication on all aspects of the solution with the customer project and management team.
• Work closely with ProV Project Manager to ensure the risks from complex requirements are minimized.
• Coordinate and delegate work within the delivery team
• Work with partners and system integrators in ensuring the IFS experience is consistent regardless of the delivery mechanism.
• Maintain the focus on ensuring we deliver value to the customer.
• Articulate product direction and the potential value it could bring to our customers

Knowledge / Skills :

Qualifications :

EEO Statement :

ProV International does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other category protected by law in provision of employment opportunities and benefits.

Other Duties :

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.