Quality Assurance Associate Director (Automation)

Overview

Our Quality Assurance practice is integrated across the entire project lifecycle, ensuring the agreed-upon standards and requirements are met in order to deliver the highest quality product. Whether Critical Mass is solely responsible for delivering the end-to-end solution or we're working with integration partners, QA is an integral part of our delivery process.

You Will

• Co-lead the automation practice together with the QA Director, to whom you will report.
• Design, build, and maintain robust, scalable, and reusable automation frameworks, primarily using Playwright and related modern automation tools.
• Architect and drive integrations between automation platforms and CI / CD pipelines, test management systems, and reporting tools.
• Collaborate closely with the QA Director, other Tech Directors, and cross-functional teams to ensure automation efforts are aligned with business and technology goals.
• Mentor and support automation engineers, fostering best practices in test automation, code quality, and architectural standards.
• Evaluate and recommend new tools, technologies, and methodologies to continuously evolve the automation practice.
• Define and uphold standards, KPIs, and processes to ensure high-quality automated solutions.
• Identify opportunities for improved automation coverage and process enhancements across all test levels (UI, API, integration, performance).
• Communicate automation strategies and complex technical concepts to both technical and non-technical stakeholders.

You Have

What We Offer

At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires and employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The ask stems from our want to :

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. If you have concerns, please let us know immediately so we can help navigate accordingly.

Critical Mass is an equal opportunity employer.

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