TOOL RENTAL SERVICE TECHNICIAN

Overview

The Tool Rental Service Technician is responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Tool Rental Service Technicians will also be expected to provide fast and friendly service to store customers both in Tool Rental and throughout the entire store as needed. In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. Service Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary. This position also involves ordering parts for repair, using a computer to process transactions, and training Tool Rental Associates on the proper use for tools. Tool Rental Service Technicians will be expected to assist customers with general tool rental questions, demonstrating the proper use of rental tools and processing transactions.

Responsibilities

• Evaluate and repair small engines, outdoor power equipment and handheld electrical devices.
• Make equipment recommendations and ensure units are maintained.
• Provide fast and friendly service to store customers in Tool Rental and throughout the store as needed.
• Support customer repair needs and manage the day-to-day operation and maintenance of equipment in the tool rental department.
• Maintain thorough knowledge of all tools and effectively manage tool inventory by maintaining and repairing tools as necessary.
• Order parts for repair, use a computer to process transactions, and train Tool Rental Associates on proper tool use.
• Assist customers with general tool rental questions, demonstrate proper use of rental tools, and process transactions.

Qualifications

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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