Principal Product Manager, Core Rider Experience

Product Leader, Core Rider Experience

Lime is the world's largest shared electric vehicle company. We're on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 700+ million rides in 250+ cities on 5 continents, replacing an estimated 150+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, Lime continues to set the pace for shared micromobility globally.

Lime is growing! We are on the lookout for a product leader to join our innovative Rider team : a Principal Product Manager, Core Rider Experience.

In this pivotal role, you'll join the Core Rider product team, playing a key role in enhancing and revolutionizing the customer experience through our mobile app and other customer-facing platforms. This role will be focused on the New Rider experience, including new rider growth, onboarding, first trip activation and ongoing engagement.

We are looking for someone who thrives in a dynamic startup environment, and is adept at solving immediate challenges while keeping an eye on long-term strategy. If you're passionate about building, scaling, and contributing to a forward-thinking organization, this is your opportunity to make a significant impact.

The role may require occasional travel to Lime warehouses or other locations for team meetings and product evaluations.

What you'll do :

• Lead the development and optimization of Lime's mobile application to build an amazing rider experience that makes it easy to get started on Lime and want to keep coming back.
• Drive continuous improvement of the rider journey, focusing on usability and satisfaction.
• Be the voice of Riders, analyzing user feedback, customer research and market trends to inform product strategy and roadmaps.
• Collaborate cross-functionally with engineering, design, and marketing teams to implement new features.
• Manage the entire product lifecycle from conception to launch and post-launch analysis.
• Prioritize product backlog and development efforts to align with business goals.
• Establish and track key performance indicators to measure product success.

About you :

Preferred Experience :

Lime is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and globally diverse team which includes individuals with different backgrounds, abilities, identities and experiences.