Customer Service Representative Full Time

Sales Support / Customer Service Representative

Countryside Culligan water is seeking a self-driven, responsible person with an aptitude for customer relations. This position will communicate with new and existing customers, manage new customer inquiries, schedule appointments and follow-up visits, and much more. Position will assist sales team in day to day tasks. To be successful in this position, you should be organized, accountable, creative, detail-oriented. Must have excellent communication skills and professionalism. Must be able to work well in a small office dynamic.

Responsibilities

Sales Support :

• Provide support to the sales team.
• Schedule appointments, follow-up with phone calls / direct mailings to new and old prospects.
• Learn our prospect tracking system.
• Know status of all leads, appts, and follow-ups.
• Be able to analyze reports and data.
• Make outbound phone calls to prospective customers.
• Must be organized to track all marketing efforts and responses received.
• Will work with local organizations to coordinate sponsorship opportunities and event planning.
• Will implement local marketing tasks as directed by Sales Manager.

Customer Service Representative :

Qualifications

Culligan in Tomah is a small, locally owned and managed company, serving Adams, Juneau, Jackson & Monroe counties for over 50 years. As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. We value integrity, accountability, and responsible work ethic.