Customer Service Coordinator

What we expect

The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking an experienced Customer Service Coordinator in Atlanta, GA.

Review, analyze, process and document parts requests in an accurate and timely manner according to company standards.

ESSENTIAL JOB FUNCTIONS :

• Process PO’s from Customers
• Research all parts inquiries, including but not limited to, replacement, foreign, obsolete and inactive parts as well as external vendor material.
• Process returned goods paperwork, issue credits / debits.
• Prepare accurate, timely service to internal and external customers to assure the precise part is delivered in accordance with request and company standards.
• Supply quotes to customers for material in a prompt and accurate manner.
• Identify and resolve order discrepancies in a timely manner.
• Resolve customer inquiries via phone or email
• Handle high volume calls while performing all other task
• Lead special projects and other duties as assigned.

Who we are looking for

EDUCATION & EXPERIENCE :

What we offer

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

Additional benefits include :

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

Who we are

Contact

To apply to a position, please click on the Apply Now button.

For any additional questions or job specific requests, please use the contact

below and include the Job Requisition Number as a reference.