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Claims Administrator

Claims Administrator

TCI TransportationCommerce, CA, US
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Overview

Join to apply for the Claims Administrator role at TCI Transportation

Schedule : Full-time | Monday–Friday, 8 : 00 a.m. – 5 : 00 p.m.

Compensation : $24.00 / hour

About Us

At TCI, we are committed to delivering outstanding logistics solutions with integrity, teamwork, and innovation. We are a family-owned company doing business since 1978. We strive to be creative problem solvers who bring innovative thinking to our work, and we value safety, accountability, and customer focus.

Position Overview

The Claims Administrator supports our Claims team by managing and resolving claims related to auto, bodily injury, property damage, freight, and subrogation. You'll work with insurance carriers, adjusters, attorneys, and internal teams to ensure claims are handled efficiently and accurately. This role requires strong communication, attention to detail, and the ability to collaborate across all levels of the company.

What You'll Do

  • Set up, manage, and document claims in the claims management system.
  • Coordinate with insurance carriers, adjusters, attorneys, and internal stakeholders.
  • Oversee claims from start to resolution, including auto, property damage, bodily injury, freight, and subrogation.
  • Ensure all necessary documentation is gathered and filed accurately (digital and physical).
  • Approve repairs, manage estimates, and assist with asset salvage or disposal decisions.
  • Maintain detailed claim notes and process correspondence (letters, reports, forms).
  • Handle calls and provide timely information to claimants, vendors, and team members.
  • Identify process improvement opportunities and support special projects.
  • Uphold company policies and contribute to a collaborative team environment.

What We're Looking For

  • Strong administrative, organizational, and customer service skills.
  • Excellent written and verbal communication.
  • Ability to thrive in a fast-paced environment with accuracy and attention to detail.
  • A team-oriented, flexible, and solution-driven mindset.
  • High level of confidentiality and professional ethics.
  • Preferred Skills & Experience

  • Proficiency with Microsoft Excel, Word, Teams, Adobe, DocuSign, and Outlook.
  • Prior experience in the insurance or logistics industry (especially motor vehicle / property claims) is a plus.
  • Why Join Us?

  • Be part of a dedicated, supportive team in a growing company.
  • Contribute directly to resolving claims and improving processes.
  • Work in a culture that values innovation, accountability, and teamwork.
  • Compensation (Additional)

    Starting at $25 / Hourly

    Our Story

    Since 1978, TCI Transportation has expanded from coast to coast and continues to grow by adding new services for our clients. We are committed to integrity, passion, and ingenuity in serving our customers.

    Referrals increase your chances of interviewing at TCI Transportation.

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