Scooter's Coffee - Assistant Manager - 12th Street

Job Description

Job Description

SUMMARY : The Assistant Manager sets an ‘upbeat and happy tone’ for the store. He / she ensures that the mission, principles, and Scooter's touchstones are carried out, embraced, and modeled by Baristas in the Store Manager's absence. The Assistant Manager is the Head Barista and a role model for all other Baristas. He / she exhibits a high level of customer service, extensive product knowledge, the ability to assist in training, and attentiveness to store appearance and Barista behavior.

ESSENTIAL FUNCTIONS :

Staff Management

• Assists the Store Manager with hiring, training, overseeing and retaining employees
• Primary Barista trainer
• Assists with scheduling when required
• Openly conveys customer and Barista feedback to store manager
• Enforces dress code
• Maintains positive employee morale

Product / Store Management

Makes and services specialty coffee and tea beverages

Adheres to recipes and safety guidelines

Ensures product quality and a premium customer experience while maintaining a pleasant store appearance in the absence of a store manager; maintains safe working conditions

Assists with bi-weekly inventory; orders and tracks using COGS

Inspects supplies and equipment to ensure they are working properly

Performs open / closing procedures and reports as needed

Works jointly with Store Manager to ensure all store operations are optimized; that employees comply with health and food safety standards and regulations

Covers shifts as needed

Covers Store Manager’s duties in Store Manager’s absence

#hc133560