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Multi Unit Operations Leader
Multi Unit Operations LeaderBath Fitter Corporate • Lombard, IL, US
Multi Unit Operations Leader

Multi Unit Operations Leader

Bath Fitter Corporate • Lombard, IL, US
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Job Description

Job Description

Chicago | Bath Fitter

Are you a results-driven leader with a passion for developing talent and driving business growth? Bath Fitter, the industry leader in custom bath remodeling, is seeking an Area Development Leader (ADL) , as we call it, t o oversee multiple retail locations, mentor Branch Leaders, and build strategies that accelerate sales, profitability, and operational excellence.

This is a high-impact, visible leadership role where you will shape performance, strengthen culture, and ensure success across multiple markets.

Why Join Us?

  • Competitive Compensation : Base salary + performance bonus
  • Full Benefits Package : 100% employer-paid medical & vision for you and your family, dental and other coverage options, 401(k) with profit sharing, paid holidays, and paid time off
  • Tools to Succeed : Company vehicle, gas card, laptop, and cell phone provided
  • Career Growth : Be part of a company certified as a Great Place to Work® , with 40 years of success and expansion across the U.S., Canada, and Europe

Region You'll Lead

This role supports Bath Fitter retail branches in Lombard and Mokena.

  • Travel expected 3 weeks each month within the region
  • 1 week per month based at your home branch (must reside within the region)

    • What You'll Do

    Sales Growth & Profitability

  • Drive performance against budgets and KPIs (Closing %, Install Budget, Lead-to-Estimate, P&L)
  • Develop targeted action plans with Branch Leaders
  • Partner on local strategies to accelerate revenue and profitability

    • Leadership & Coaching

  • Build high-performing teams by coaching Branch Leaders
  • Identify training and development opportunities; champion a performance culture of accountability, growth, and recognition
  • Share best practices across the region to elevate overall business performance

    • Talent & Team Development

  • Support hiring and succession planning for Branch Leaders
  • Participate in interviews and onboarding to ensure talent alignment
  • Model Bath Fitter's values and HR best practices

    • Operational Excellence

  • Conduct regular one-on-one and group meetings with Branch Leaders
  • Lead monthly regional performance calls to drive accountability and collaboration
  • Ensure adherence to Bath Fitter standards for customer experience, operations, and safety

    • What We're Looking For

  • 5+ years of multi-unit leadership experience (sales, operations, or related field)
  • Bachelor's degree in business or related field preferred
  • Proven ability to manage budgets, coach leaders, and drive measurable results
  • Strong conflict resolution, communication, and motivational skills
  • Proficiency with technology platforms (Teams, Excel, etc.)
  • Valid driver's license, clean driving record, and ability to obtain a U.S. passport
  • Willingness to travel weekly across the region

    • About Bath Fitter

    Since 1984, Bath Fitter has been the #1 name in custom bathroom renovations, manufacturing and installing premium acrylic bathtubs and seamless wall systems across the U.S., Canada, and Europe. With 40 years of growth and innovation , we remain committed to quality, service, and creating exceptional customer experiences. Proudly recognized as a Great Place to Work® .

    ✨ Ready to lead, coach, and grow with us? Apply today and shape the future success of Bath Fitter in the Chicago region.

    #Taylor

    #LI-BT1

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    Multi Unit Leader • Lombard, IL, US

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