Talent.com
Hold-Manager | Chicago (North), IL

Hold-Manager | Chicago (North), IL

Superior Talent SourceGurnee, IL, US
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Job Description

Job Description

What's In It For You! :

Work Life Balance

Comprehensive Health benefits

Paid time off (PTO)

Excellent room for growth and advancement

Employee Discounts

Job Summary :

As a Restaurant Manager, you will be responsible for overseeing the day-to-day operations of our fast-casual restaurant. Your primary focus will be on providing exceptional customer service and ensuring a positive dining experience for our guests.

Key Responsibilities :

Customer Service :

  • Ensure that all guests are greeted and served in a friendly and timely manner.
  • Resolve customer complaints and concerns promptly and professionally.
  • Train and supervise staff on customer service standards and expectations.

Operations :

  • Manage daily operations, including scheduling, staffing, inventory control, and cash handling.
  • Ensure compliance with all health and safety regulations.
  • Maintain a clean and organized restaurant environment.

    • Team Management :

  • Hire, train, and develop a high-performing team of employees.
  • Motivate and inspire staff to provide exceptional customer service.
  • Address performance issues and provide coaching and feedback.

    • Financial Management :

  • Monitor sales and labor costs to ensure profitability.
  • Develop and implement strategies to increase sales and reduce expenses.
  • Prepare and analyze financial reports.
  • Community Engagement :
  • Participate in community events and initiatives.
  • Build relationships with local businesses and organizations.

    • Qualifications :

  • Minimum of 5 years of experience as a restaurant manager or assistant manager in a fast-casual or casual dining environment.
  • Strong customer service skills and a passion for providing exceptional guest experiences.
  • Excellent communication and interpersonal skills.
  • Ability to lead and motivate a team.
  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office and restaurant management software.

    • Benefits :

  • Competitive salary and benefits package.
  • Opportunities for career advancement.
  • Training and development programs.
  • Employee discounts.

    • If you are a passionate and dedicated restaurant manager who is committed to providing exceptional customer service, we encourage you to apply.

    As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Superior Talent Source has your consent to communicate via SMS text message moving forward...

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    Chicago Il • Gurnee, IL, US

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