Supervisor Patient Access

Supervisor Patient Access

Since 1887, Crouse Health has been a leading healthcare provider located in Central New York. We’ve combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued.

Crouse’s Patient Access team is hiring a Full Time Patient Access Supervisor.

Pay Range : $68,000.00 - $81,084.00 / annual

Schedule : Monday-Friday, 8 : 00am-4 : 30pm

Patient Access Supervisor Position Responsibilities :

• Attends and actively participates in hospital or medical performance improvement councils and committees as requested.
• Proactively communicates with staff and keeps them informed on a regular basis or as needed; updates staff regarding policy changes in specialized areas.
• Develops and utilizes department policy statements, scope of service, quality indicators and updates; revises as necessary.
• Performs staff management functions related to employee selection, on-boarding / orientation, coaching / development, staffing, work assignments, performance management and goal alignment as guided by hospital policy and procedures and collective bargaining unit agreement (when applicable).
• Participates, collaborates and actively engages in meetings to achieve goals and mutually beneficial outcomes.
• Conducts regular staff meetings to disseminate hospital and / or department / division information and allows for discussion of staff concerns needing clarification or resolution.
• Proactively monitors daily patient registration processes and procedures to maintain the highest level of efficiency and accuracy and to facilitate proper payment to the hospital for provided services.
• Effectively monitors payer denials and minimizes impact by working collaboratively with Patient Financial Services.
• Assists department leadership by collecting and preparing data for the department CQI program in a timely and organized fashion.
• Assumes other duties as assigned by department leadership.

Patient Access Supervisor Position Requirements :

Benefits Overview

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