IT Specialist

Overview

IT Specialist role at UES responsible for supporting and maintaining the organization's technology infrastructure.

Responsibilities

• Provide technical support to end users, including troubleshooting hardware, software, networking, and system issues.
• Assist with the deployment, configuration, maintenance, and monitoring of IT systems, including computers, servers, printers, and mobile devices.
• Support the implementation of system updates, patches, and upgrades.
• Help maintain an inventory of IT assets and ensure proper documentation.
• Follow established IT policies and procedures for security, data backup, disaster recovery, and software licensing compliance.
• Assist with onboarding and offboarding processes including setting up and deactivating user accounts, hardware, and software access.
• Maintain current knowledge of technology trends, tools, and best practices relevant to the role.
• Escalate complex issues to senior IT staff or vendors as needed and assist with issue resolution.
• Collaborate with team members on IT projects and initiatives as assigned.
• Perform other duties and responsibilities as required to support the department.

Qualifications

Travel

This position does not require regular travel as part of its primary responsibilities. However, occasional travel may be required, up to 10%, primarily for off-site meetings, training sessions, or company events. Travel, when necessary, will be communicated in advance and aligned with business needs.

Physical Demands & Work Environment

EEO Statement

UES is an Equal Opportunity Employer and is proud to recruit the most qualified candidates. Please see our full EEO Statement here.

Job Details

J-18808-Ljbffr