Live Chat Support Agent
VirtualVocationsMadison, Wisconsin, United Statesjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Live Chat Support Agent to join their remote support team.
Key Responsibilities :
Respond promptly and professionally to customer inquiries via live chat
Troubleshoot basic product or service issues and escalate complex cases as needed
Document customer interactions clearly and concisely in the system
Requirements :
Proven experience in customer support or a related role (live chat experience preferred)
Comfortable using customer service software, CRM systems, and chat platforms
Ability to multitask and manage time effectively in a fast-paced environment
High-speed internet connection and reliable computer setup
Flexible availability (including weekends or holidays if needed)
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Live Chat Agent • Madison, Wisconsin, United States
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