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Car Sales Manager

Car Sales Manager

HertzLynn, Massachusetts, United States
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A Day in the Life :

Manage retail business including sales process, finance, and sales team.  Assist in the management of all other store processes as needed and support omni-channel sales.

Wage : $17.00 / hr + Eligibility for Bonus Incentives

What You’ll Do : Sales :

  • Meet and exceed sales targets.
  • Manage and lead the sales team.

Including scheduling, interviewing, hiring, and performance management.

  • Drive strong CRM metric accountability.
  • Achieve KPI targets.
  • Support Digital Retailing initiatives, including Rent2Buy.

    • Finance :

  • Ensure completion of Finance deal packages.
  • Promptly follow up on all missing documents and pending deals.
  • Work with Sales Consultants on finance processing and metrics.
  • Support the Finance and Insurance process and performance.

    • Store Management :

  • Achieve high customer service score (NPS).

    • Train Sales Staff in customer interaction and processes.

  • Oversee store management as the second highest employee at location.
  • Support inventory and reconditioning processes.
  • Pricing of cars as needed.
  • Support omni-channel sales.
  • Monitor Store and ICC (Internal Audit Checklist) compliance.
  • Manage employee, consumer and vendor issues as needed.

    • Including concerns and complaints with Car Sales Leadership and HR.

    What We’re Looking For :

  • 3 years’ experience in Car Sales.
  • Experience in auto dealership or auto financing preferred.
  • 1 year of management experience.
  • High school diploma or equivalent experience in car sales management.
  • Ability to collaborate with internal and external stakeholders across multiple functions and locations.
  • Ability to influence.
  • Flexible and adaptable; ability to work effectively in ambiguous situations.
  • Excellent verbal and written communication skills.
  • Results driven, ability to make decisions and help solve problems.
  • Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team.
  • Ability to drive process and organizational change.
  • Ability to motivate teams and keep a positive attitude in a fast-paced environment.
  • Ability to work under minimal supervision with a goal-oriented mindset.
  • Ability to see the big picture and leverage critical thinking and decision-making skills.
  • Excellent organization, time management, delegation, and prioritization skills.
  • Courageous leadership and accountability.

    • What You’ll Get :

  • Up to 40% off the base rate of any standard Hertz rental.
  • Paid Time Off.
  • Medical, Dental & Vision plan options.
  • Retirement programs, including 401(k) employer matching.
  • Paid Parental Leave & Adoption Assistance.
  • Employee Assistance Program for employees & family.
  • Educational Reimbursement & Discounts.
  • Voluntary Insurance Programs - Pet, Legal / Identity Theft, Critical Illness.
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more.
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    Sales Manager • Lynn, Massachusetts, United States

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