Client Support Associate

Overview

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today!

Position

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client\'s journey with us!

No matter your work background or experience level, we welcome you to apply!

Responsibilities

• Actively engage with clients and provide excellent customer service
• Confirm appointments and follow up with past and potential clients
• Distribute marketing materials and keep clients engaged during wait times
• Contribute to a welcoming environment and support team goals

Qualifications

Benefits & Perks

Legal & Compliance

The Company's Privacy Policy is located at : https : / / www.jacksonhewitt.com / legal / privacy-policy / .

By submitting an application, I acknowledge and agree with the notes to applicants and California-specific data collection notices as applicable. The Company is an equal employment opportunity employer and does not tolerate discrimination or harassment on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by law. This policy applies to all terms and conditions of employment.

PTIN Certification : Yes

Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, "Jackson Hewitt" or the "Company", but excluding independently owned and operated franchise locations).

CANDIDATE ACKNOWLEDGEMENT : I understand, as a condition of employment, I must be able to obtain a PTIN and that the IRS may conduct its own background investigation. I certify that all answers given in connection with my application(s) for employment with the Company are true and complete to the best of my knowledge. I understand that the completion of this application is a preliminary step to employment and does not obligate the Company to offer employment. This application is active for up to 30 days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated calls and / or texts regarding employment opportunities. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding as set forth in the Candidate Acknowledgment.

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