Division Manager

IBS Division Manager

The NAPA Integrated Business Solutions (IBS) program is a partnership with any entity that needs assistance running a highly efficient parts department within their business. Examples include government vehicle maintenance stations, ground support maintenance stations for airlines, car dealerships etc. NAPA provides supply chain expertise, systems and vendor relationships that serve our customer's efficiencies and bottom line when we step in to manage their parts departments. The IBS Division Manager is responsible for achieving maximum market penetration and driving market growth, increased sales and profitability through the existing and potential IBS locations. Typically working with 7 - 9 Districts, this position will assist the District Managers in the growth of company-owned IBS business, and assist the General Manager in establishing IBS locations within our indepedent store owner group. This Manager serves as the point person for all contract negotiations and amendments.

Responsibilities

• Develops professional proposals for both private sector and public sector prospects.
• Responds to RFPs in a thorough and timely manner. Develops and gives presentations that sell the advantages of the IBS program. Provides brochures, videos, presentation materials, and targeted advertising to potential new prospects.
• Communicates all on-going leads, negotiations and business plans to HQ VP of IBS.
• Reports all new RFP, as well as new and existing contract matters, immediately to the VP of IBS and GPC Legal primary contact.
• Builds a complete business plan book / portfolio for executive review by HQ and VP of IBS before contracts are signed and plan is approved locally.
• Develops prospect list and identifies qualified prospects with each District Manager (DM) that ensures a continuous flow of new start up locations.
• Turns prospects into new sites.
• Establishes timetables for attaining new agreements and ensures obstacles are overcome.
• Assists General Manager (GM) and District Manager (DM) in ensuring new locations are staffed appropriately.
• Develops, creates and maintains strong relationships with customers.
• Communicates with all levels of a customer's organization in order to get the agreements sold.
• Once agreement is executed Division IBS Manager works through the transition with the DC Management Team.
• Initiates activity with large potential IBS customers to drive new business to as many field / DC areas (including the independent jobbers markets) as possible.
• Works with system support on providing efficient interface with customer systems to ease workflow and improve productivity.
• Provides monthly reporting and evaluation of the IBS effort to the VP of IBS, GM, DM, and Division leadership.
• Supports STARS implementation with new customers and reporting to new and existing customers.
• Supports implementation of new IBS processes and procedures to ensure contract continuation.
• Works with product department to provide adequate vendor support in key product categories.
• Improves overall network of vendor support and the facility margins through improved acquisition costs.
• Participates in both private and public fleet associations that allows company to expand visibility.
• Attends regional / national shows and conferences that will facilitate achievement of national prominence and exposure for IBS.
• Follows the operations manual to ensure consistency.
• Maintains records of all agreements and RFPs for individual IBS locations.
• Remains involved in monitoring the financial wellbeing of all IBS sites. Resolves contract issues.

Qualifications