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Boutique Hotel facilities director position US Virgin Islands

Boutique Hotel facilities director position US Virgin Islands

PrivateMiami, FL, US
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Job Description

Job Description

POSITION SUMMARY :

Responsible for the oversight and management. Facilities including oversight and planning for the timely installation, maintenance and repair of equipment and utility systems to obtain optimum efficiency and economy of the company operations.

DIRECTOR of FACILITIES DUTIES AND RESPONSIBILITIES :

  • Maintains adequate staffing levels in the department, by interviewing, selecting, training, scheduling, evaluating, promoting, disciplining, and terminating employees as needed.
  • Provides support and leadership direction to individuals directly reporting to this position in accordance with the organizational chart of the company.
  • Creates, develops, and implements an effective strategy to provide facilities support for residential areas of the hotel, public areas, and back of the house service areas.
  • Develops and implements annual operating budget to meet property facility requirements and report monthly on financial status of the department.
  • Monitors all support systems and controls to ensure the security and safety of the physical plant, company, guests, and employees.
  • Develop plans, makes resources available and schedules required work to ensure areas of the hotel, casino, structures, vehicles, parking lots and grounds can be utilized for their intended purpose.
  • Coordinates and ensures accurate preparation and distribution of daily, weekly, monthly, and annual preventive maintenance, job production and expense reports.
  • Maintains excellent working relations with territorial agencies and other regulatory agencies as may be applicable.
  • Provide review and provide input for new construction projects
  • Memorializes “as built” for existing systems as well new construction
  • Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
  • Develop an understanding of current and future maintenance requirements by establishing rapport with management, engineering, operating personnel, tradesmen, contractors, technicians, and other persons in a position to understand maintenance.
  • Assists with the development and administration of short and long-range plans for the maintenance, remodeling and modernization of the facility.
  • Assist with planning and communicating energy conservation programs.
  • Assists with developing financial objectives by an annual maintenance budget; scheduling expenditures; analyzing variances; initiating corrective action.
  • Ensure that all vendors are licensed in compliance with licensing requirements of USVI CCC
  • Informs COO, General Manager, and Department Heads on a regular basis regarding specific and overall conditions of the facility, related systems and equipment providing effective recommendations for improvements when needed.
  • Work with operational departments to ensure efficient operations by determining work priorities and scheduling repairs, maintenance, and installation of machines, tools and equipment.
  • Develop the ability to provide heat, electric power, gas and air by directing installation of, modifications to, and maintenance activities on all systems.
  • Responsible for effective cost controls for facility operation while ensuring appropriate levels of trained personnel are available to maintain a clean, functional environment that meets or exceeds guest experience expectations.
  • Learn to design, implement, and modify preventive maintenance programs by reviewing production, quality control, and maintenance reports and statistics; inspecting operating machines, equipment, and systems for conformance with operational standards.
  • Assists with maintenance operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
  • Will assist with instituting a program of ongoing training and development of staff.
  • Helps identify and develop personnel to become future supervisors and managers of the department.
  • Promotes cross functional operational effectiveness which embraces joint accountability.
  • Makes decisions based upon overall company strategy while evaluating the impact to the entire organization so that decisions are made in the best interest of the company as a whole.
  • Create a culture of teamwork, communication, and positive attitudes while reinforcing a guest centric environment.
  • Models for the team, a strong work ethic and is visible, available and present for the guest and their team.
  • Develop the ability to make or approve all talent acquisitions, firing and other job actions, counsel and train team members. Corrective action for team member performance should be timely and sufficient to motivate positive performance changes and support the team member’s ongoing success.
  • Assists with developing and implementing policies and procedures to eliminate problems, increase efficiency, maintain adequate internal controls and ensure compliance with applicable laws and regulations.
  • Develops an understanding for compliance with ADA and OSHA requirements and company safety program.
  • Responsible to attend all company safety meetings and take an active role in participating.
  • Works with General Manager and COO to ensure successful building operation through efficient, effective contract management.
  • Perform other duties as assigned

PREREQUISITES :

Education & Certification

  • Bachelor’s degree in Facilities Management, Engineering, Construction Management, or a related field (preferred; equivalent experience may be considered).
  • Relevant certifications (e.g., Certified Facility Manager [CFM], OSHA Safety Certification, HVAC, Electrical, or Plumbing licenses).
  • Knowledge of building codes, fire safety, health regulations, and ADA compliance.
  • Experience

  • Minimum 5 years of facilities management or maintenance experience, preferably in the hospitality or commercial property sector.
  • Demonstrated experience managing building systems (HVAC, electrical, plumbing, fire suppression, elevators, etc.).
  • Proven track record of managing maintenance teams, contractors, and capital improvement projects.
  • Experience with budgeting, cost control, and vendor management.
  • Technical Skills

  • Strong understanding of preventive maintenance programs and CMMS (Computerized Maintenance Management Systems).
  • Knowledge of energy efficiency practices and sustainability initiatives.
  • Proficiency with basic office software (Excel, Word, Outlook) and maintenance scheduling tools.
  • Leadership & Management Skills

  • Ability to lead and motivate a multi-skilled maintenance team.
  • Strong project management skills, including planning, scheduling, and resource allocation.
  • Excellent problem-solving abilities with the capacity to make decisions under pressure.
  • Ability to manage multiple priorities in a fast-paced, guest-focused environment.
  • Interpersonal Skills

  • Strong verbal and written communication skills for interacting with guests, staff, and external vendors.
  • Ability to work collaboratively with hotel management, housekeeping, Hotel front desk and other departments to minimize operational disruptions.
  • Customer service mindset with a focus on guest satisfaction.
  • MINIMUM PHYSICAL REQUIREMENTS :

    Must possess the ability to :

  • Lift & carry 80lbs unassisted
  • Climb extension ladders and work at heights
  • Work with loud power tools
  • Operate a wide range of power tools
  • Bend, kneel, squat, lay flat, work overhead or other positions as needed
  • Wear a full-face respirator with proper seal
  • Work in extreme heat and humidity
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