Administrative Support Assistant 2

Administrative Support Assistant 2

The Iowa Department of Health & Human Services (HHS), Community Access and Eligibility Division, Child Care Assistance Unit, is seeking an Administrative Support Assistant 2 to perform clerical support duties in the Polk County office. This is a full-time opportunity, Monday - Friday with work hours being from 8 : 00 AM- 4 : 30 PM. New hires will start at the base salary of $17.29 hourly, $1,383.20 biweekly, $35,963.20 annually.

Core Essential Functions

• Administrative Support
• Coordinate office operations in conjunction with direct supervisor and other management.
• File administrative materials, correspondence and reports.
• Order and maintain supply and forms inventory, complete and process invoices to ensure timely payment of expenses.
• Work with supervisor to determine operational needs in imaging / scan center, business office and support staff.
• General Support
• Answer general questions and route calls coming in on multiple phone lines in a timely, professional, and courteous manner.
• Provide reception coverage, respond to questions, route customers in a professional and courteous manner. This may include coverage in other county offices.
• Process letters and other documents, copy, scan, collate, upload, and distribute documents for workers.
• Process incoming and outgoing mail, documents, and emails. Processing includes scanning, indexing, uploading both paper and electronic mail.
• Perform back-up responsibilities for all clerical staff or as assigned.
• Attend staff meetings, training sessions and core courses.
• Review manual and other sources of communication to keep current on policy and procedure.
• Other duties as assigned.

This position requires a high level of initiative, effort, and commitment toward completing assignments efficiently with the ability to :

Benefits

For additional information on benefits, click here .

Applicants will be required to complete a background check to be considered for this position.

The State of Iowa is an EEO / AA Employer. HHS values those with "lived experience" and encourages adults who were fostered as youth, foster parents, and / or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired Relay Iowa 1-800-735-2942 TDD).

Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov / E-Verify