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Scheduling Coordinator
Scheduling CoordinatorSandusky Periodontics & Dental Implants • Sandusky, OH, United States
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Scheduling Coordinator

Scheduling Coordinator

Sandusky Periodontics & Dental Implants • Sandusky, OH, United States
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Full Time Scheduling Coordinator - Dental / Periodontics / Oral Surgery

sanduskyperio.com | Sandusky, Ohio (this is an In-Office Position, it is not hybrid or remote)

Sandusky Periodontics and Dental Implants is a well-established dental practice committed to providing high-quality care in a warm and friendly environment. We focus on patient-centered care and offer a wide range of dental services. We're looking for a passionate and dedicated Scheduling Coordinator to join our team!  The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.

Role and Responsibilities

The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts.

  • Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
  • Greets patients and visitors immediately upon arrival with a friendly demeanor.
  • Answers the phone promptly with a smile.
  • Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
  • Prepares a daily schedule for each provider.
  • Prepares patient charts.
  • Manages patient flow to reduce patient wait time.
  • Assists patients as necessary.
  • Maintains reception area in a neat and orderly condition.
  • Maintains professional relationship with referring offices.
  • Maintains confidentiality of all information in accordance with HIPAA.
  • Performs other related duties as assigned.

Education and Experience

  • High school diploma or equivalent required.
  • One year of customer service experience required.
  • Medical or dental experience is preferred.
  • Skills and Abilities

  • Understanding of dental terminology.
  • Friendly, inviting, and professional personality and presence.
  • Basic office skills such as typing and filing.
  • Good organizational skills.
  • Attention to detail.
  • Effective communication skills.
  • Core Benefits & Wellness

    Medical (including Virtual Care), Dental, and Vision Coverage

    Employee Assistance Program (EAP)

    Uniforms / Scrubs provided

    Financial Well-Being

    Competitive pay, Bonus potential, and annual merit reviews

    401(k) Plan w / Company Match

    Health Savings Account (HSA) with HDHP health plans

    Life Insurance

    Basic and Supplemental Life Insurance

    Spouse and Child Life Insurance

    Time Off, Disability And Leave Of Absence

    Paid Vacation (Starting at 2 weeks), Sick Time, and 6 Annual Paid Holidays

    2 Weeks Paid Parental Leave

    Long and Short Term Disability Plans

    We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans status .

    PIa79088c38aac-31181-38873199

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    Scheduling Coordinator • Sandusky, OH, United States

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