Systems Administrator

Job Description

Job Description

ORGANIZATION INFORMATION :

Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation’s largest HIV / AIDS, lesbian, gay, bisexual, transgender, and queer / questioning (LGBTQ) healthcare organizations. With 17 offices in 11 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around : primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV / STI prevention, advocacy, and community health initiatives.

POSITION SUMMARY :

Reporting to the Systems Administrator Manager, the Systems Administrator is responsible for the installation, configuration, and maintenance of systems hardware and software, with a focus on optimizing system capabilities and ensuring high availability across Equitas Health locations, including Pharmacies, Dental, and Medical Centers.

This role involves not only responding to and resolving technical issues but also proactively identifying opportunities for system improvement and automation of routine tasks. The Systems Administrator will monitor systems to prevent downtime, enhance security, and support compliance with industry standards. In addition, they will collaborate with IT staff and other departments to deliver effective technical support and contribute to strategic technological initiatives that align with the organization's mission and security objectives.

SALARY : $58,700–$75,000

BENEFITS : PTO

Vision

Dental

Health

401k

Sick time

MAJOR AREAS OF RESPONSIBILITIES :

Performs daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups

Design, deploy, and maintain Windows Server 2022 systems, AD, DHCP, DNS, NTP, Active Directory, GPO, and other core infrastructure components in an enterprise environment

Manage and support Azure cloud infrastructure and hybrid cloud environments, working to integrate and secure on-premises systems with cloud resources for seamless and efficient operations

Maintain virtual environment (Hyper-V)

Maintain Veeam backup and replication environments

Perform regular security monitoring to identify any possible intrusions

Respond to and resolve help desk requests

Provide support and guidance to help desk support team members

Install and test computer-related equipment

Monitor server security

Provide technical support for both hardware and software issues

Create, change, and delete user accounts per request

Update systems to current software

Work with the Director of Information Technology to communicate issues

Adhere to Equitas Health Confidentiality Policy

Other technology projects and tasks as assigned by the Manager or Director

Setup and manage Imprivata SSO

Create images for workstations and servers as well as application packages and deployments via SCCM

Roll out patches and hotfixes to all workstations as well as servers; ability to patch a clustered server environment

Ability to set up and secure wireless APs and manage updates and firmware for them

Able to use PowerShell to help script and automate tasks and software

Perform and record audits of users, computers, servers, and the IT environment

Configure and maintain Mitel phone system and call center

Ability to set up and roll out switches, servers, and APs to new sites

Set up and maintain UPS battery backups at all sites

EDUCATION / LICENSURE :

Bachelor’s degree in Computer Science preferred

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER QUALIFICATIONS :

3+ years’ experience in system administration

Demonstrated experience as a system administrator, network administrator, systems engineer, or similar discipline

Experience in wired and wireless network design and implementation with strong security

Experience administering applications for the enterprise, such as Active Directory, Microsoft Exchange, and Microsoft SQL

In-depth knowledge of Office 365

Experience with virtualization technology (Hyper-V)

Experience with and ability to provide high-quality customer service

In-depth knowledge of Microsoft Windows and Server operating systems

A strong understanding of firewalls, switches, routers, and wireless access points

Willing to travel as necessary

Must have a valid Ohio driver’s license and reliable transportation

Ability to manage multiple projects simultaneously

Must have sensitivity to, interest in, and competence in cultural differences, HIV / AIDS, minority health, sexual practices, chemical dependency, and a demonstrated competence in working with persons of color and gay / lesbian / bisexual / transgender community

OTHER INFORMATION :

Background and reference checks will be conducted. In accordance with Equitas Health’s Drug-Free Workplace Policy, pre-employment drug testing will be administered. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment.