Job Description
Job Description
From the creators of Mezzanine in Egg Harbor, Mikey's in Plover, and Tine & Cellar in Weston comes Velveteen Plum. Wausau's first rooftop restaurant and cocktail lounge, striving to extend past the expected through innovative and approachable flavors and atmosphere. With a 5,500 sq. ft. patio and outdoor bar, guests will not only rethink what it means to enjoy an outdoor meal, but what it means to be a Wausau resident.
Individuals holding this title will be responsible for exceptional guest service via the direction of the Server Manager. Employees in this position will be required (but not limited) to performing the tasks listed.
- Provide exceptional guest service
- Answer phone per restaurant needs and guidelines
- Bus and set tables as needed
- Anticipate guest needs and address issues promptly
- Maintain a clean, safe, and organized environment
- Possess a fundamental industry knowledge with the willingness to grow ‘beyond the basics’
- Possess a full understanding of food menu items
- Work professionally with fellow employees
- Maintain scheduling availability as agreed upon during the hiring process
- Show up on time to scheduled shifts, missing work only in the event of sickness or emergency (proper notice required when applicable)
- Perform side work and weekly cleaning as defined by the Server Cleaning Guide
- Perform additional tasks as instructed by any member of management
- Help fellow employees with any and all tasks as needed
- Execute thorough open and closes
- Responsible for accurate shift reporting
- Greet guests at host stand per restaurant needs