Quality Assurance Specialist II

Job Title : Compliance Specialist

Job ID : 24-05033

Duration : 12 months (possible extensions)

Job Location : Remote

Remote based, EST / CST flexible work hours

This role will be working for Pets Best, which client's divested earlier this year. They are now a separate business from client's and want the candidates to be aware.

Here is a summary of Pet's Best organization :

Pets Best was founded in 2005 and provides insurance coverage for dogs and cats. We are the only veterinarian founded pet insurance agency in the United States. Pets Best provides pet parents peace of mind and financial solutions for veterinary care when they need it most. Join our team of pet lovers who strive to treat our members and their pets like family by delivering the highest quality customer service and value.

Job Summary :

Responsible for researching, assessing, and documenting regulatory compliance. Provides regulatory compliance support and guidance affecting the organizations' products, business practices, policies, and procedures.

Main Responsibilities :

Ensures regulatory standards are applied to organizational policies, procedures, and / or products.

Develops relationships with partners and regulators responding to inquiries, surveys, and audits, as requested.

Collaborates with internal stakeholders, as well as external resources, to ensure all compliance related matters are appropriately understood and enforced.

Responds to compliance related questions, complaints, and incidents.

Manages timelines and deliverables, coordinating, and evaluating internal responses. Analyzes and communicates business impact and potential risks to management.

Assists in documenting procedure manuals, processes and identifies process efficiencies