Resident Support Specialist - VA First Responder Program

Job Description

Job Description

Please note that c urrent or former First Responder and / or Veteran experience or experience working with this population is required.

Full-time & part-time available. Base hourly pay is $15.76-$18.80.

Competitive shift differentials :

Monday-Friday 3pm-11pm : $2.00

Saturday & Sunday 3pm-11pm : $3.75

Sunday-Thursday 10 : 30pm-8 : 30am : $2.50

Friday & Saturday 10 : 30pm-8 : 30am : $5.00

Saturday & Sunday 8 : 00am-4 : 00pm : $2.25

Job Summary

The role of the Resident Support Specialist in Sanford’s Veteran and First Responder program is to supervise clients and assist with day-to-day operations on the unit. This role conducts safety checks and is responsible for independently managing a community setting for clients. This position also ensures that patient care is being conducted according to policies and standards set by Sanford Behavioral Health. This role is responsible for establishing a positive and trusting rapport with Veteran and First Responder clients. As a Resident Support Specialist, this position will provide high-quality, client-centered care to Veterans and First Responders with behavioral health and substance use disorder challenges.

Role and Responsibilities

• Manages a residential setting for clients.
• Ensures client participation in varied recreational and recovery activities.
• Assists with intake and orientation for new clients.
• Performs client transfers and discharges.
• Ensures all client belongings are approved and compliant with the written safety policy.
• Can assist nurses with administering medication and completes vital signs as prescribed by provider in accordance with medical procedures.
• Communicates medical concerns with the medical team.
• Provides transportation to recovery meetings, recreational activities, and other pre-planned outings.
• Participates in outside and in-house recovery meetings, groups, and activities.
• Completes applicable documentation and shift notes in the electronic medical record (EMR).
• Assists with conflict resolution among clients and is prepared to intervene, as required.
• Performs housekeeping duties, including room flips, trash removal, stocking inventory, vacuuming, mopping, etc.
• Conducts 60 min / 30 min / 15 min safety checks on clients.
• Completes Handle with Care and CPR training and is willing to apply these techniques according to company policy.
• Leads a gratitude group and facilitates recovery meetings, as needed.
• Facilitates a breathalyzer and obtains a urine sample for drug screening, as needed.
• Performs belonging searches after outings and passes.
• Attends training and staff meetings, as required.
• Cooperates with and shows respect to direct co-workers, members of the interdisciplinary team, and visitors.
• Communicates end of shift notes with appropriate staff members at the start and end of the shift.
• Prepares critical incident reports and disseminates them to the appropriate staff / managers, as needed.
• Observes and respects clients’ individual rights and confidentiality by adhering to HIPAA guidelines.
• Maintains compliance with policy rules and regulations, health and safety requirements, and adheres to Sanford’s code of conduct, employee handbook, and standards of practice.
• Assists in other units / departments when there are changes in census or staffing shortages, as needed.
• Performs other duties as assigned.

Qualifications and Education Requirements

Knowledge / Skills / Abilities

Physical Requirements

ADA Disclaimer

The employee must be able to perform the essential functions of the position adequately. If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. All requests for accommodations must be made to the Human Resource Department in writing.