Consumer Access SupervisorLouisville, CO

Consumer Access Supervisor

AdventHealth Avista in Louisville, Colorado is a comprehensive medical center that provides a full range of medical specialties and exceptional health care to the Louisville, Superior, Broomfield and surrounding Boulder area communities. A 114-bed full-service hospital, Avista provides first-rate Heart and Vascular and emergency care. Avista is home to a Joint and Spine Care Center specializing in hip and knee replacement and spine surgery. It is also widely recognized for its award-winning New Life Center, the Louisville and Boulder area's largest and most innovative birth center and home of the area's largest Neonatal Intensive Care Nursery.

Every day, our fellow team members show up to work, unified by one shared mission : Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

All the benefits and perks you need for you and your family :

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources

Schedule : Full-time

Shift : Day

Location : 100 Health Park Dr, Louisville, 80027

The role you'll contribute :

The Consumer Access Supervisor directs and manages staff in performing Consumer Access related activities, including ensuring patients are appropriately registered for all service lines, performing eligibility verification obtaining pre-cert and / or authorizations, making financial arrangements, requesting and receiving payments for services, performing cashiering functions, and clearing registration errors and editing pre-bill.

The Supervisor is responsible for the performance of their team and holds each staff member accountable for the performance of assigned day-to-day activities, to include ensuring effective use of computer equipment and materials within departmental budget and quality standards. Engages with staff to ensure AdventHealth is promptly and accurately helping patients with their needs. Monitors staff productivity levels, quality of output, and resolves workplace-related issues in a timely manner to promote a culture of accountability driving towards continuous performance improvement. Ensures Consumer Access functions meet or exceed key performance indicators. Provides training to team and manages team members schedules. Oversees efficient departmental operations. Is involved with the day-to-day operations of the team. Serves as a liaison to other revenue cycle teams within AdventHealth, as well as external constituents / stakeholders. Participates in enterprise-wide projects, work groups, task forces, councils, and committees. This position may require occasional travel. Adheres to AdventHealth Compliance Plan and to all rules and regulations of all applicable local, state, and federal agencies and accrediting bodies.

The value you'll bring to the team :

The expertise and experiences you'll need to succeed :

Required qualifications :

Preferred qualifications :

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category : Patient Financial Services

Organization : AdventHealth Avista

Schedule : Full-time

Shift : 1 - Day

Req ID : 25037124

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability / handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.