Aisera is hiring : Multimedia Producer, B2B Marketing in Palo Alto

Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. We are a top-tier, VC-funded startup headquartered in Palo Alto, Calif. and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce.

Aisera has received numerous recognitions, including the following : Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TiE50 Startup Award; and Silicon Review 50 Most Admired Companies.

Aisera’s seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.

Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.

Position Overview

Create compelling video content that drives brand awareness and engagement for a fast-growing 260-person enterprise startup. This role combines creative storytelling, technical expertise, and marketing sensibility to produce high-quality video content across all marketing channels.

Key Responsibilities

• Conceptualize, shoot, and edit marketing videos including product demos, customer testimonials, brand stories, and social media content
• Own end-to-end video production process from pre-production planning to final delivery
• Create engaging content optimized for different platforms (LinkedIn, YouTube, Twitter, website)
• Develop storyboards and scripts in collaboration with marketing team
• Manage video project timelines and prioritize multiple productions
• Maintain company's video asset library and organize footage
• Direct and film interviews with executives, customers, and team members
• Create motion graphics and animations for product features and data visualization
• Ensure consistent brand voice and visual style across all video content

Technical Skills

Creative Skills

Marketing Knowledge

Required Experience

Technical Requirements

Software Knowledge

Desired Qualities

Performance Expectations

Reporting Structure

This is a full-time, permanent position that will significantly impact our brand presence and marketing effectiveness through compelling video content.

At Aisera, we strive to design equitable and explainable compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.

Bay Area, CA

$125,000 - $150,000 USD

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