Senior Product Manager - Fraud
AuctaneAustin, TX, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionDesign and implement tools to detect fraudulent activities, leveraging machine learning models, propensity scoring, and rule-based systems. Collaborate with data science and engineering teams to develop predictive models that identify potential fraud risks. Partner with customer success and operations teams to create workflows for fraud response and resolution. Ensure fraud prevention measures are balanced with maintaining a seamless and secure experience for legitimate users. Gather customer feedback to identify pain points and refine fraud prevention tools accordingly. Work closely with legal and compliance teams to ensure fraud prevention solutions adhere to relevant regulations and standards. Develop frameworks for risk assessment and mitigation to protect customer data and financial transactions. Partner with product, engineering, and data science teams to integrate fraud prevention solutions into Auctane's platform. Collaborate with marketing to communicate the value of fraud prevention features to customers. Work with customer support teams to provide training and resources for managing fraud-related issues. Define success metrics for fraud prevention, such as fraud detection rates, false positive rates, and customer satisfaction. Monitor and analyze performance data to identify areas for improvement and optimization. Report on progress and align initiatives with broader company objectives. 5+ years of industry experience in product management and / or engineering, with a strong foundation in fraud methodology and best practices Strong understanding of fraud prevention technologies, including machine learning models, rules engines, and propensity scoring. Proven ability to design customer-centric solutions that balance security with user experience. Exceptional analytical skills with a data-driven approach to decision-making. Excellent communication and collaboration skills, with experience working cross-functionally in a fast-paced environment. Passion for safeguarding small businesses and enabling their success. Experience in SaaS, e-commerce, or platforms serving small and medium-sized businesses. Familiarity with global fraud prevention challenges and solutions. Knowledge of compliance frameworks such as PCI-DSS, GDPR, and CCPA. Hands-on experience implementing fraud detection APIs and tools. We are a hybrid company. All team members at Auctane in Austin come into the office Tuesdays, Wednesdays, and Thursdays. Take the reins of your time off with our Flex Time Off policy because work-life balance should always be in your hands! We offer 12 paid holidays for all of our US employees! 401k employer matching program because your future deserves a friendly boost! We conduct annual merit reviews to recognize and reward your hard work and achievements. Company events, we work hard, play hard! We do our best every day, even at our regular team-building events. Attractive office space in the heart of central Austin, Texas (free drinks, snacks). Indulge in weekly catered lunches at our office a delicious perk to fuel your work. Health and Wellness : The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans. Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc. Employee Assistance Program. We offer up to 8 free mental health sessions. We offer gym discounts to help you stay fit and healthy! We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way. Employee Referral Program! We reward employees helping us find top talent! An inclusive, casual and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive. Sit for prolonged periods of time Utilize wrist and hands for a prolonged period of time Walk short distances Stand for short periods Speaking and conversing with others Lift up to 25lbs without assistance up to chest height
Senior Product Manager - Fraud
At Auctane, we are united by a passion to help businesses deliver whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items over $200 billion worth to recipients around the globe.
The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
Win as One. Delight Customers. Deliver Great Outcomes.
The Senior Product Manager - Fraud will own the strategy, development, and optimization of fraud prevention solutions for Auctane's platform. This role involves designing and implementing tools and processes to detect, prevent, and respond to fraudulent activities while ensuring a seamless experience for legitimate users. Reporting to the Senior Director of Identity and Fraud Prevention, the Product Manager will collaborate closely with engineering, data science, customer success, and compliance teams to build scalable, secure, and innovative fraud prevention systems.
This position is hybrid (3 days per week in office) and is located in Austin, Texas.
Auctane is the leading provider of software and APIs that empower small product-based businesses to automate their post-sale processes. From shipping to billing and payments, Auctane delivers innovative solutions that enable businesses to thrive while mitigating risks. With a strong presence in the US and Europe, and plans for global expansion, Auctane is committed to providing secure and efficient solutions that safeguard its customers and their operations.
Fraud Prevention Strategy :
- Develop and execute a comprehensive strategy for fraud prevention that aligns with Auctane's mission to support small businesses.
- Identify and prioritize opportunities to enhance fraud detection and mitigation capabilities.
- Stay informed on emerging fraud trends and technologies to continuously refine the strategy.
Fraud Detection Tools and Processes :
User Experience :
Compliance and Risk Mitigation :
Cross-Functional Collaboration :
Goals and Metrics :
What are we looking for?
What will make you stand out?
What do we offer?
Additional Position Duties : (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)
Equal Opportunity Employer / Veterans / Disabled
serp_jobs.job_alerts.create_a_job
Senior Product Manager • Austin, TX, US
Job_description.internal_linking.related_jobs
Senior Product Manager, Integrations.Cybercrime is rising, reaching record highs in 2024.According to the FBI's IC3 report total losses exceeded $16 billion.
With investment fraud and BEC scams at t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
As Director of AI & Product Development, you'll own the strategy, execution, and growth of Epicor Prism-our advanced cross-product AI platform.
You'll scale and lead high-performing teams across geo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
As passionate about our people as we are about our mission.Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Senior FOIA Disclosure Product Manager.Employment Type : Full-Time, Experienced.Department : Information Technology.CGS is seeking a Senior FOIA Disclosure Product Manager to join our team supporting...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Staxmatic is seeking a skilled Senior Project Manager to large-scale commercial Mechanical and Plumbing construction projects from start to finish.
This role is responsible for coordinating all phas...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Mesa is on a mission to make every home more affordable and rewarding.Led by a world class team of repeat founders and fintech operators from Uber, LendingTree, Deserve, and Red Ventures, they are ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Project Manager, Fraud & Scam Operations.The Global Operations, Integrity Operations Team strives to create a safe atmosphere for the Meta communities by way of focused support, education, and care...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
SEON is the command center for fraud prevention and AML compliance, helping thousands of companies worldwide stop fraud, reduce risk and protect revenue.
Powered by 900+ real-time, first-party data ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Senior FOIA Disclosure Product Manager.Employment Type : Full-Time, Experienced .Department : Information Technology .CGS is seeking a Senior FOIA Disclosure Product Manager to jo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Various health insurance options & wellness plans.Retirement benefits including employer match plans.Long-term & short-term disability.
Employee assistance programs (EAP).Parental leave &...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
APPLICATIONS ARE REVIEWED DAILY.YOU CAN EXPECT A RESPONSE WITHIN 24 HOURS.Our Patients : An intentional focus on small caseloads with a compassionate care approach.
Our Culture : ABC Core Values are m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
Are you looking to Optimize your life? Start your exciting path to a rewarding career today!.We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
HackerOne is a global leader in offensive security solutions.Our HackerOne Platform combines AI with the ingenuity of the largest community of security researchers to find and fix security, privacy...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Ouro is looking for an experienced Senior Product Manager Risk & Fraud to lead our efforts in building best-in-class fraud prevention, risk management, and security solutions for our platform.You ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
If you are a Project Manager with experience of working on TI projects worth $10m+ and are looking for your next move, please get in touch.
I am currently working with an established General Contrac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Senior Program Manager, Fraud Prevention & Payment Risk.Mesa is on a mission to make homeownership more affordable and rewarding.
Led by a world-class team of repeat founders and fintech operators f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
- serp_jobs.job_card.promoted
Senior Product Manager, Integrations
CertifIDAustin, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Remote Finance Advisor - AI Trainer
Data AnnotationSan Marcos, Texasserp_jobs.filters.remote
serp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Director of Product Development | AI
EpicorTaylor, TX, United Statesserp_jobs.job_card.permanent
- serp_jobs.job_card.promoted
Regional Sales Manager, Fraud
Q2Austin, TX, USserp_jobs.job_card.full_time
Senior FOIA Disclosure Product Manager
CGSAustin, Texas, United States, 78701serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Senior Project Manager
StaxmaticAustin, Texas Metropolitan Area, United Statesserp_jobs.job_card.temporary
- serp_jobs.job_card.promoted
Senior Product Manager
MesaAustin, TX, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Remote Finance Director - AI Trainer
Data AnnotationSan Marcos, Texasserp_jobs.filters.remote
serp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Project Manager, Fraud & Scam Operations
Meta PlatformsAustin, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Product Manager, Orchestration
SeonAustin, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Senior FOIA Disclosure Product Manager
Contact Government Services, LLCAustin, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
RN-Labor & Delivery
AscensionElgin, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Board Certified Behavioral Analyst
Action Behavior CentersBuda, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
New Build Implementation Manager
Altice USAGeorgetown, TX, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Product Manager, Data
hackeroneAustin, TX, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Product Manager - Risk & Fraud
OuroAustin, TX, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Senior Project Manager
HaysAustin, Texas Metropolitan Area, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Program Manager, Fraud Prevention & Payment Risk
MesaAustin, TX, USserp_jobs.job_card.full_time