Ace Hardware Corporation is hiring : Manager - Digital UX / UI in Oak Brook

About This Role

The Manager - Digital UX / UI will define and shape the digital customer experience for Acehardware.com, Ace Hardware Consumer Mobile App, Ace Home Services and other consumer facing digital-based experiences. This individual will be responsible for managing a team of UX / UI designers responsible for these areas.

What You'll Do

• Own the user experience for Ace Hardware's digital properties; acehardware.com, consumer mobile app, and home services :
• Identify new features and enhancements needed to continually improve customer experience, based on quantitative and qualitative data.
• Assess and ensure the usability of new and existing features and advocate for change where & when needed.
• Work with Product Owners & Stakeholders to prioritize enhancements, build & manage the backlog, build roadmap strategic plans, determine size of UX effort estimates, and manage team resourcing needs
• Act as strategic thought leader for the UX / UI design & greater ecommerce team, by providing design feedback during review sessions, sharing best practices, providing direction to solve design problems, and ensuring the entire team is creating the best user experiences for Ace's digital properties, while also helping with vision casting how the digital experience may evolve over longer time frames, based on consumer & market trends
• Ability to lead and navigate the UX Design Team through multiple projects at any given time, varying in size and complexity, without significant oversite from the Product / UX Director.

Manage, prioritizes, and determines UX / UI activities for assigned projects.

Capture and translates business requirements and user needs into innovative user experiences.

Conduct, analyze, and document competitive analyses and heuristic evaluations; to share ecommerce landscape, understand best practices across other ecommerce sites and inform design directions.

Collaborate with the Creative Services team (the team responsible for the brand standards) to determine the visual design direction for the digital ecommerce platforms, ensuring the visual design aligns to and elevates the Ace Hardware brand.

Leverage best practices in mobile app design and a deep understanding of native mobile device capabilities to best create useful and sticky experiences that keep the Ace customer engaged and wanting to use the App.

Who You Are

You are a team player with great humility, yet a strong drive to win. This is the Ace culture. You have a passion for digital design and are truly obsessed with doing what is best for the customer. You are actively curious in learning and staying on top of new technologies shaping our industry including AI, AR / VR, Mobile, Personalization, Etc.

Required Skills

MUST have a strong portfolio demonstrating past work experience and deliverables (e.g. visual designs, graphic designs, wireframes, user flows, site maps, research, etc.).

#LI-JK1

Compensation Details :

$170000 Per Year

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits

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We want to hear from you!

When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer

Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state / local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic / general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.