Mailroom Support Assistant - Administrative Support Assistant 3

Mailroom Support Assistant - Administrative Support Assistant 3

The Iowa Department of Revenue's Alcohol & Tax Operations Division is currently seeking a Mailroom Support Assistant - Administrative Support Assistant 3. The Operations Division functions as the central hub for both alcohol and tax-related processes and procedures. This division is responsible for administering the transportation and distribution of wholesale alcoholic liquor to more than 2,000 privately-owned retailers across Iowa, ensuring they are delivered on time and in good condition. Additionally, this division manages tax documents, payments and mail, as well as offering invaluable assistance to taxpayers for filing requirements and procedures.

In this position you will be responsible for :

• Open all incoming mail manually
• Operate OPEX imaging equipment
• Enter data of tax information and payments, timely and accurately
• Displays a high level of initiative, effort, attention to detail and commitment by completing assignments efficiently with minimal supervision.
• Compile and review for accuracy all outgoing correspondence
• Record and maintain daily metrics of incoming and outgoing mail
• Perform official record management services for the Department

Preference will be given to candidates with experience in the following :

Job Specific Competencies :

Employer Highlights :

The Iowa Department of Revenue is a well-respected employer. We are focused on providing excellent customer service, while offering a wonderful team atmosphere, work-life balance, free parking, and casual attire. We offer a flexible working environment and opportunities to work from home with the ability to work from anywhere in the State of Iowa as long as it is your primary residence. We have a great total compensation package for all of our full-time employees, including :

The mission of the Iowa Department of Revenue is to serve Iowans through the responsible collection and generation of revenue to support the public good. If you're looking for a career with an organization that values its employees and customers, you've come to the right place.

Applicants must live within the State of Iowa to qualify for this position.

A background check, including a criminal history check, fingerprint and Iowa tax filing check, will be conducted on the final candidate.

Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees.

Effective July 1st, 2025, all Department of Revenue staff and their household will not be able to play any Iowa Lottery games.

Minimum Qualification Requirements :

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification :